Central Ops Manager

5 months ago

Bengaluru, India ADCI - Karnataka Full time
Prime Video (PV) is a digital video streaming and download service that offers Amazon customers the ability to rent, purchase or subscribe to a huge catalog of content. Movies range from new releases to classic favorites, and PV also offers major television shows, entire seasons, and day after air TV. Amazon’s video subscription offer service includes tens of thousands of movies and TV episodes selected from the full assortment available at Prime Video. In short, PV offers content in multiple formats and offer types for our customers to access and enjoy both their favorite shows and explore new titles.

As part of our commitment to enhancing the customer experience, the Central Operations team plays a crucial role in managing the operational performance and ensuring the seamless publish of content from our studio partners and content distributors to our platform. We are seeking a bright, customer-obsessed, driven, and creative individual to join our team as a Central Operations Manager. This role has evolved to focus more on managing the assets post-successful ingestion from external partners and content distributors, emphasizing centralized post-ingestion assets management. The aim is to create a friction-free and tech issue-free seamless experience for the 'last mile' of content routing from our internal catalog to the customer-facing storefront. The successful candidate will be responsible for the timely and cost-effective publish of source materials, driving publishing improvements, and developing key performance metrics.

This role may work with executive-level leadership within the Prime Video community, as well as cross-functional projects with internal and external stakeholders. Internal teams include parter ops management, engineering, content processing, and BI teams. External teams vary based on service domain and may include Catalog Distribution,Offer Discovery tech, and digital fulfillment operations teams.

In addition to publish performance management, the Central Operations Manager will own industry-leading content publishing and expansion initiatives into new markets, and will conduct analysis to identify opportunities for process improvement and cost reduction. In essence, Central Operations Managers act as the general manager and own an end to end digital supply chain on Amazon.

Key job responsibilities
Manage the on-time contents publish post-success ingestion. Drive long-term strategic partnerships, ensuring timely and cost-effective publish of source materials, consistently leaving it better than you found it

Prepare for operational expansions, ensuring readiness for additional content categories. Oversee the Monthly Business Review process and maintain a unified team wiki for seamless intake workflows

Be engaged in product development with our product managers and our engineering teams, ensuring operator use cases are correctly represented

Drive operational efficiency by continually refining operational processes and influencing product/engineering teams to enable automation

Act as a regional subject matter expert, ready for on-call duties and high-severity ticket support. Conduct analysis to identify opportunities for process improvement and cost reduction

A day in the life
Drive innovation in delivery and publishing capabilities by influencing and partnering with the engineering and tech teams.

Define the digital supply chain road map, gain alignment across multiple key stakeholders, and execute on goals.

Design workflow strategies for accelerated content delivery in multiple languages, formats, and platforms, while simplifying and eliminating redundant practices.

Streamline business and technology solutions that strengthen our partnerships while advancing our services.

Work effectively in a team environment and cross-functionally with Prime Video Catalog technology teams, engineers, Studio Productions, Analytics, Product, and Video Content Services.

About the team
Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.

BASIC QUALIFICATIONS

- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of program or project management experience
- 5+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
- Extensive years of demonstrated results as an Operations Manager in a technical, e-commerce, or media-related environment.
- BS/BA required.
- Excellent written and verbal communication skills, strong numerical and analytical aptitude, proven negotiating skills.
- Demonstrated ability to credibly coordinate between technical teams and business stakeholders, as well as have an understanding of the systems and processes that will be utilized in achieving program objectives.
- Proven track record of delivering initiatives from conception through completion.
- Demonstrated ability to think both strategically and tactically.
- Proven ability to multitask and manage multiple projects through work prioritization.
- Proactive attitude to dig deep to achieve goals.

PREFERRED QUALIFICATIONS

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Management experience.
- Experience and understanding of the entertainment industry, digital media, and/or digital video supply chain.
- A passion for digital media and entertainment.

  • Am-central Ops-consolidation

    6 months ago

    Bengaluru, Karnataka, India Meesho Full time

    **About the Team Being part of Meesho's Fulfillment and Experience team will zip you to the cockpit of our ever burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations / support, supply chain...

  • Central Operations

    6 months ago

    Bengaluru, India YTPS HR Services Full time

    **Manager, Central Operations & Process Excellence**: **About the role**: The Manager of Operations will lead and champion process improvement initiatives across the operations function, driving efficiency, effectiveness, and scalability. This individual will work closely with field teams to identify, design, and implement optimized Operation processes. The...

  • Ms dynamics technical lead

    1 month ago

    Bengaluru, India Aptean Full time

    Job Title : Lead DevelopmentLocation BangaloreSkill- MS dynamic Business Central DeveloperAptean is changing. Our bespoke ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive...

  • Centralized Monitoring

    6 months ago

    Bengaluru, India 14260 GSK India Global Services Private Limited Full time

    Key Responsibilities ​ Single point of accountability to embed the application of Risk Based Quality Management aligned with the study planning, study protocols, GSK SOPs, ICH GCP and regulatory requirements for assigned GSK sponsored and outsourced studies.; includes the set up and execution of Central Monitoring and Data Analytics tool Drive...

  • Business Central Architect

    1 month ago

    Bengaluru, Karnataka, India HyrEzy Talent Solutions Full time

    About HyrEzy Talent SolutionsWe are your go-to partner for all your business technology needs. With strong expertise in Salesforce CRM setup, IT services, support, and staffing, we're committed to helping businesses of all sizes succeed. Our experienced team can smoothly integrate Salesforce into your operations, making it easier to manage customer...

  • Employee Central Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Tata Consultancy Services Full time

    Job Title:SAP Success Factors Employee Central Company Overview:Tata Consultancy Services (TCS) is a leading IT services company that enables enterprises to succeed in an increasingly digital world. Our industry expertise and global presence allow us to drive innovation and growth for our clients. Job Summary:Our client, Tata Consultancy Services (TCS), is...

  • Central Flow Lead, INFC Central Flow Team

    5 months ago

    Bengaluru, India ASSPL - Karnataka Full time

    Are you interested in working on a fast-paced team that pioneers ways to delight customers? Do you have a passion for diving deep into data and crunching numbers? Are you motivated to work in challenging situations ? Do you have the grit required to deliver results no matter what? This is what the Central Flow team is all about! It’s always DAY ONE on this...

  • Senior Business Central Architect

    4 weeks ago

    Bengaluru, Karnataka, India HyrEzy Talent Solutions Full time

    About the Role:We are seeking a seasoned Business Central Architect to join our internal team at HyrEzy Talent Solutions. As a Business Central Architect, you will play a critical role in designing, implementing, and optimizing Microsoft Dynamics 365 Business Central solutions tailored to our institution's needs.Main Responsibilities:Lead the architecture...

  • Central Flow Lead

    6 months ago

    Bengaluru, India ATSPL - Karnataka Full time

    Are you interested in working on a fast-paced team that pioneers ways to delight customers? Do you have a passion for diving deep into data and crunching numbers? Are you motivated to work in challenging situations ? Do you have the grit required to deliver results no matter what? This is what the Central Flow team is all about! It’s always DAY ONE on this...

  • Central Flow Lead, AU/SG Central Flow

    6 months ago

    Bengaluru, India ASSPL - Karnataka - B56 Full time

    Are you interested in working on a fast-paced team that pioneers ways to delight customers? Do you have a passion for diving deep into data and crunching numbers? Are you motivated to work in challenging situations ? Do you have the grit required to deliver results no matter what? This is what the Central Flow team is all about! It’s always DAY ONE on this...

  • Dgm/gm- Central Operations

    1 month ago

    Bengaluru, Karnataka, India Paytm Full time

    **Title**:DGM/GM- Central Operations *** **About Us**:Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and...

  • Amazon Vendor Central Specialist

    1 month ago

    Bengaluru, India HikeOn Technologies Private Limited Full time

    Amazon Vendor Central SpecialistFull-time | In-OfficePosition Overview:The Amazon Vendor Central Specialist is responsible for managing all aspects of Vendor Central operations, including product listings, financial analysis, inventory management, and vendor negotiations. The role ensures that product listings comply with Amazon standards, optimizes sales...

  • Team lead

    1 month ago

    Bengaluru, India Central Business Solutions Inc. Full time

    Hi we are Looking for Platform Engineer - Dataiku or Team LeadMin Exp - 6 YearsLocation - BangalorePosition is for a resource which is part of Dataiku core team which manages the centralized Dataiku solutionEssential Responsibilities• Responsible for key technology and platform decisions relating to Dataiku DSS & Alation, collaborating with leadership and...

  • Central Operations Manager

    4 weeks ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    About the RoleAt ADCI - Karnataka, we're seeking a skilled Central Operations Manager to spearhead the seamless delivery of content to our Prime Video customers. As a key member of our team, you'll be responsible for managing the operational performance and ensuring the timely publish of source materials to our platform.Key ResponsibilitiesManage the on-time...

  • SAP Successfactors

    6 months ago

    Bengaluru, Karnataka, India Capgemini Full time

    **SAP Success factors Employee Central.** **Grade - C1 (6-9 yrs)** Role Description: 4 6 years of hands on experience with SAP SuccessFactors Employee Central configuration and support. Minimum 2 implementations end to end on Employee Central and should have worked on support projects as well. Should be certified in Employee Central Provide second level...

  • Amazon Vendor Central Specialist

    1 month ago

    Bengaluru, India HikeOn Technologies Private Limited Full time

    Amazon Vendor Central SpecialistFull-time| In-OfficePosition Overview:The Amazon Vendor Central Specialist is responsible for managing all aspects of Vendor Central operations, including product listings, financial analysis, inventory management, and vendor negotiations. The role ensures that product listings comply with Amazon standards, optimizes sales...

  • Amazon Vendor Central Specialist

    2 months ago

    Bengaluru, India HikeOn Technologies Private Limited Full time

    Amazon Vendor Central Specialist Full-time | In-OfficePosition Overview:The Amazon Vendor Central Specialist is responsible for managing all aspects of Vendor Central operations, including product listings, financial analysis, inventory management, and vendor negotiations. The role ensures that product listings comply with Amazon standards, optimizes sales...

  • Amazon Vendor Central Specialist

    2 months ago

    Bengaluru, India HikeOn Technologies Private Limited Full time

    Amazon Vendor Central Specialist Full-time | In-OfficePosition Overview:The Amazon Vendor Central Specialist is responsible for managing all aspects of Vendor Central operations, including product listings, financial analysis, inventory management, and vendor negotiations. The role ensures that product listings comply with Amazon standards, optimizes sales...

  • Amazon Vendor Central Specialist

    2 months ago

    Bengaluru, India HikeOn Technologies Private Limited Full time

    Amazon Vendor Central Specialist  Full-time | In-Office Position Overview: The Amazon Vendor Central Specialist is responsible for managing all aspects of Vendor Central operations, including product listings, financial analysis, inventory management, and vendor negotiations. The role ensures that product listings comply with Amazon standards, optimizes...

  • Sap success factors employee central

    3 weeks ago

    Bengaluru, India Tata Consultancy Services Full time

    TCS is hiring for SAP Success Factor Employee Central for Hyderabad / Bangalore Location!Job Title: SAP Success Factor Employee CentralExperience Range: 6 to 8 yearsJob Location: Hyderabad/BangaloreInterview Date: 22 Nov 2024Interview Mode: VirtualMust Have:Success Factors Consultant (Employee Central)SAP Success Factors Employee Central valid...