Dgm/gm- Central Operations

2 months ago

Bengaluru Karnataka, India Paytm Full time

**Title**:DGM/GM- Central Operations

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**About Us**:Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.

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**About the team**:Sales Ops team of Enterprise Merchants which supports the sales function with Data/Processes/Growth & other backend activities.

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**About the role**: Responsible for deal approvals for onboarding of merchants through different Bank Channels & on aggregation model. Data management & tracking of KPIs to increase Net Rev at merchant level.

**Expectations/ Requirements **
- Good understanding of bank channel on-boarding & Acquiring Cost.
- Good in resolving issues/problems raised by the internal teams as well as by the merchant.
- Be proactive in looking for process improvements and implementation of the same
- Identify operational improvement opportunities and drive implementation.
- Timely and effective communication with internal departments for issue resolution
- Ensure appropriate systems and infrastructure are in place to track, evaluate and support

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**Superpowers/ Skills that will help you succeed in this role**

Ability in influence & negotiate

Problem solving abilities & proactive mindset

Strong comm & interpersonal skills

Strong quantitative & analytical skills

From TOP biz school with 5 to 6 yrs of work experience

**Why join us **
- A collaborative output driven program that brings cohesiveness across businesses through technology
- Improve the efficiency of the team by resolving the issues from its core.
- A solid 360 feedbacks from your peer teams on your support of their goals
- Respect, that is earned, not demanded from your peers and manager

**Compensation**: If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story

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