Senior Associate, Client Service

3 weeks ago

Pune, India BNY Mellon Full time

Bring your ideas. Make history. 
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital. 

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about. 

We’re seeking a future team member for the role of Senior Associate, Client Service to join our Middle Office team. This role is located in Pune, MH - HYBRID role.

General Description: 

Account Management group (ODSM) has a requirement for an Operations Analyst to complement an existing team supporting the Global OnCore Account Maintenance. The incumbent would need to support an existing operational BAU team and would also be assigned ongoing project initiatives in a BA role which are designed to bring about greater automation and wider functional scope expanding the groups capabilities to service clients and support the Middle Office operations groups. 

Additionally, the incumbent would be required to support the APAC footprint as the business develops and grows.

In this role, you’ll make an impact in the following ways: 

  • Interaction with a designated client and managing the workflow related to the receipt of client, account and relationship reference data for account opening, modifications and closing
  • Perform levels of data validation and quality assurance to ensure the data are fit for use based upon predefined business rules
  • Interaction with the Client and internal operations groups to support their actions to consume the reference data and prepare systems for use
  • Initiate and maintain workflow application to track, monitor and manage process exceptions related to the preceding activities
  • Perform collaborative UAT/JUAT teams to establish and maintain test data, support or perform testing and assist the client in the provisioning of dependent reference data
  • Participate in data reconciliations and issue resolution that may result
  • Support and facilitate the delivery of the ODSM change book of work

To be successful in this role, we’re seeking the following: 

  • Bachelors degree or the equivalent combination of education and experience is required.
  • 7 plus years of total work experience preferred. 
  • Experience in operations processes preferably in a Middle Office setting with a general understanding of investment back and middle office life cycle (>= 18 months)
  • Has knowledge in financial products including equities, fixed income and listed derivatives (OTC bilateral derivatives and/or bank loans a plus)
  • Business Analysis experience in a project role would be considered an advantage
  • Has a strong comfort level communicating and supporting client requirements and inquiries
  • Has a proven ability to communicate and collaborate across differing functions
  • Can operate independently within initial guidance/supervision/knowledge transfer

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards: 

  • Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion 
  • Bloomberg’s Gender Equality Index (GEI)
  • Human Rights Campaign Foundation, 100% score Corporate Equality Index
  • Best Places to Work for Disability Inclusion, Disability: IN – 100% score 
  • 100 Best Workplaces for Innovators, Fast Company
  • CDP’s Climate Change ‘A List’

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.


BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

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