Record Manager

Found in: Talent IN C2 - 3 weeks ago

Chennai, India IDP Education Full time

An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing, and training.

We are on a mission to build the world's leading platform and connected community to guide students along their journey to achieve their lifelong learning and career aspirations.

As a co-owner of IELTS, we deliver the English test that is trusted by more governments, universities, and organisations than any other. We also operate English language teaching schools in South East Asia.

We are innovators, driven by the needs of our customers and deep data insights. Our 5,000 team members based around the world understand that our services change lives – not only of our customers, but their wider communities. IDP over its half a century’s business service provider has an enormous volume of data which is its core IP. IDP operates in 33 countries for Student placement and in 60 countries for IELTS. Our websites have over 100 million visitors a year and have the World’s most comprehensive course and institution search across 40+ sites.

By combining empathy and professional expertise with digital excellence, we create launch pads for our customers to achieve global success.

You’ll spend time on the following:

In this role you will be collaborating with IDP’s Data Engineering and Governance, an enterprise capability team and be responsible to drive transformation effort towards the right outcomes for students, clients, and student placement network.

Responsible for the effective management of the information that is received and generated by IDP. Reviewing organizational structure to determine best location for records management services. Developing policies and procedures for managing records effectively Designing and implementing solutions for e2e records management (creation, retention and archival) Designing and implementing overarching readiness & impact assessment (RCSA) process Drive good practice w.r.t data capture within the IDP to ensure that data accurately reflects activity. Automate production of outputs once they are stable – moving focus to new opportunities.

Take responsibility for Outcomes

You love technology, are continuously learning and extending your knowledge of best practice and the business value of technology innovations.

Here’s what we’re looking for: -

Ownership of goals - ability to focus on the goal of a piece of work and find a way to make it possible. Data analysis: Ability to interpret large amounts of data and find the most important information. Hands on Excel, power pivot and SQL (basic) Technology: Hands on experience with book of records / Line of Business systems to manage records across IDP Organization: Ability to keep track of and maintain records in an efficient manner. Business acumen: Ability to understand the business and data domains of IDP. Regulatory/compliance: Hands experience w.r.t data privacy and protection legislatives / rules Decision Making - Ability to make decisions using data insights (Leading and Lagging indicators) Good stakeholder management w.r.t both Internal (Head of Program Delivery, Heads of Student Placement, Head of Engineering & Product owners) and prior experience working with C-suite. Self-starter – able to make sense of and clarify complex situations. Strong communication skills – ability to question, probe and demonstrate understanding a problem, and to propose/check a possible solution to that problem.

Desirable Requirements

Experience with AWS RMS

WORKING AT IDP

IDP Education’s ongoing success comes from our highly committed and caring employees around the globe. We encourage teamwork in order to leverage our people's diverse talents and expertise through effective collaboration and cooperation throughout our business.
We strive to provide a working environment where people are encouraged to excel, be creative, and seek new ways to solve problems, take initiative, generate opportunities, and be accountable for their actions.

We believe in developing dynamic, inclusive workplaces that encourage and celebrate cultural differences and views, and provide opportunities for personal, professional and career development all around the world. We respect diversity in our people: their ideas, work styles and perspectives as well as offering flexibility to ensure employees enjoy a satisfying balance of work and personal life.

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