Front Desk Executive

3 weeks ago


Gurugram, India JLL Full time

Position: Front Desk Executive, Gurgaon.

Business: Property and Asset Management, Gurgaon.

Job Overview

You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for:

Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a hospitality outlook and always look presentable. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the client/management. Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed Being familiar with lost and found procedures. Nominating and attending the training programs at site/ JLL office. Addressing concerns through daily checking of mails for priority requests. Receiving calls and emails from clients. Ensuring closure of complaints by proper communication to stakeholders. Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc. Updating the handover/ takeover register before end of shift for all completed/pending tasks. Managing and participating in events, overlooking general maintenance and guest handling.

Site details:

You will be working on __Magnum Global Park ___, which is a ___Commercial____, located at ___Gurgaon___

Site dynamics:

Work Schedule: Site team: e.g.: Property Manager +2 Other details if any

Reporting:

You will be directly reporting to the Customer Relation Manger /Property Manager as per site.

Sound like you? Here is what we’re looking for:

Meticulous and Being Analytical

You must pay attention to detail and have excellent problem-solving skills. Possess the ability to collate information, using logic and reasoning to identify the alternative solutions, conclusions or approaches to problems. You should be able to handle complaints, settle disputes, and resolve grievances and conflicts.

Qualifications

You need to have a relevant educational background in hospitality with min 1-2 years of work experience OR  2-3 years of experience in Client/customer service facing roles. Good Communication skills with fluency in English and Hindi language is a must Willingness to work in flexible shifts, weekends and holidays is an added advantage Basic understanding of operating computers, mobile application and MS Office (Excel, Word, PowerPoint, etc.) is also preferred.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.


  • Front Desk Executive

    1 month ago


    gurugram, India GREENEDGE ECO SOLUTIONS LIMITED Full time

    A Global Solution Provider For Sustainable Flexible Packaging Serving Various Sectors The Role Your responsibilities will include: This is a full-time on-site role for a Front Desk Executive at Greenedge Eco Solutions Limited located in Gurugram. The candidate will be responsible for greeting and welcoming visitors, handling incoming calls, managing the...

  • Front Desk Executive

    4 weeks ago


    Gurugram, Haryana, India Catalyze Capital Private Limited Full time

    As a Front Desk Executive, you will be the first point of contact for our clients, visitors, and stakeholders. You will play a crucial role in ensuring smooth operations at the front desk and providing exceptional customer service. Your responsibilities will include: - Greeting visitors and clients with a warm and welcoming demeanor. - Answering and...

  • Front Desk Executive

    4 weeks ago


    Gurugram, Haryana, India Laburnum Developers Full time

    **Front Desk Executive** **Job Description of a Front Desk Executive** - Greeting visitors and handling enquiries - Answering the telephone promptly and courteously - Organising incoming and outgoing post and deliveries - Carrying out basic clerical duties - Updating database records - Booking transport and making travel arrangements - Maintaining the...

  • Front Desk Executive

    1 month ago


    gurugram, India Snaphunt Full time

    The Offer Opportunity to make a positive impact Great work culture Attractive compensation package The Job Your responsibilities will include: The candidate will be responsible for greeting and welcoming visitors, handling incoming calls, managing the reception area, and providing administrative support to the office staff. You will also be responsible...

  • Front Desk Executive

    4 weeks ago


    Gurugram, Haryana, India Chalk Studio Full time

    **About the firm** Chalk Studio is an esteemed interior design firm renowned for its expertise in crafting environments that seamlessly blend functionality and aesthetic appeal. As we continue to push the boundaries of creative design, we are seeking a dynamic and skilled individual to join our team in the role of **Front Desk Executive**. If you're -...

  • Front Desk Executive

    4 weeks ago


    Gurugram, Haryana, India Grow4sure consulting pvt ltd Full time

    **Job Title**: Front Desk Executive cum Office Assistant **Location**: Gurgaon & Manesar **Summary**: **Responsibilities**: - Coordinate office activities and maintain procedures and policies. - Manage office supplies, inventory, and maintenance. - Handle administrative duties such as document preparation and data entry. - Manage front desk duties...

  • Front Desk Manager

    1 week ago


    gurugram, India Westin Hotels & Resorts Full time

    JOB SUMMARY Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE  Education and Experience • High school diploma, GED or equivalent degree; 1 year...

  • Front Desk Manager

    1 week ago


    Gurugram, India Westin Hotels & Resorts Full time

    JOB SUMMARY Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE  Education and Experience • High school diploma, GED or equivalent degree; 1 year experience in...


  • Gurugram, Haryana, India Asia To Worldd Consultants Private Limited Full time

    This is a full-time, on-site role for a Front Desk Representative located in New Delhi. The Front Desk Representative will be responsible for welcoming clients, managing phone calls and reservations, and providing excellent customer service. The Front Desk Representative will also be responsible for communicating with clients and internal staff in a...


  • Gurugram, Haryana, India Elevation HR LLP Full time

    **Work experience**.2years **Job Title**: Front Desk Executive **Job Location**: Gurgaon (Sec 93 near village Hayatpur Gurgaon Haryana) **Job Summary** - Answering the phones, taking the messages & redirecting calls to respective team members, - Greetings customers & visitors and setting a positive office environment. - Maintaining records of courier...

  • Front Desk Executive

    22 hours ago


    Gurugram, Haryana, India Elevation HR LLP Full time

    **Work experience**.2+years **Job Title**: Front Desk Executive **Gender** - Female **Job Location**: Gurgaon (Sec 93 near village Hayatpur Gurgaon Haryana) **Job Summary** - Answering the phones, taking the messages & redirecting calls to respective team members, - Greetings customers & visitors and setting a positive office environment. - Maintaining...

  • Front Desk Executive

    4 weeks ago


    Gurugram, Haryana, India T AND T REALTY SERVICES PVT LTD Full time

    Company: T and T Realty Services Pvt. Ltd. - Location: Gurgaon, Sector 42 - Job Type: Full-Time - Salary: upto 28k **About Us**: T and T Realty Services Pvt. Ltd. is a leading real estate firm specializing in premium residential and commercial properties in Gurgaon. With a focus on delivering exceptional customer service and innovative real estate...


  • gurugram, India Geetanjali Homestate Full time

    We are looking for a Front Desk Receptionist (Woman) to manage our front desk daily and perform various administrative and clerical tasks. Responsibilities Should be graduated with good command in English & good knowledge of computer can also apply. Candidate should possess a pleasant personality together with a dynamic professional attitude. Greet and...


  • Gurugram, India Geetanjali Homestate Full time

    We are looking for a Front Desk Receptionist (Woman) to manage our front desk daily and perform various administrative and clerical tasks.ResponsibilitiesShould be graduated with good command in English & good knowledge of computer can also apply.Candidate should possess a pleasant personality together with a dynamic professional attitude.Greet and welcome...


  • Gurugram, Haryana, India Altruist Technologies Pvt. Ltd Full time

    **Job brief** We are looking for a pleasant **Front Desk Representative in our hotel i.e. The Altruist business stays in DLF phase 3 **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The goal is to make...


  • Gurugram, Haryana, India Nurturing Interns Private Limited Full time

    TITLE - Front Desk Receptionist (Female) INDUSTRY - REAL ESTATE DEPARTMENT - Admin Employment Type - Full-time PACKAGE - 2.20LPA To 3LPA LOCATION - GURUGRAM (HARYANA) **Responsibilities**: 1) Greeting clients and setting a positive office atmosphere 2) Organising and maintaining files and records and updating them when necessary 3) Creating and...


  • Gurugram, Haryana, India BRICXINFRA Pvt Ltd Full time

    Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Answering screening and forwarding incoming phone calls. **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift **Speak with the employer** +91 8368715195

  • Front Desk

    4 weeks ago


    Gurugram, Haryana, India HSV INTERNATIONAL SCHOOL Full time

    **Position Overview**: The School front desk serves as the first point of contact for students, parents, staff, and visitors entering the school premises. They are responsible for creating a positive and welcoming atmosphere, managing inquiries, providing administrative support, and ensuring the efficient operation of the school's front desk. Key...


  • Gurugram, Haryana, India Stemz Healthcare Full time

    **FEMALE CANDIDATES MUST APPLY** **CANDIDATES FROM GURGAON PREFERRED** - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answering screening and forwarding incoming phone calls - Receiving and sorting daily mail - Direct visitors to the appropriate person and office - Answer, screen and forward...


  • Gurugram, Haryana, India Nurturehire Full time

    **FEMALE CANDIDATES MUST APPLY** **CANDIADTES FROM GURGAON PREFERRED** - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answering screening and forwarding incoming phone calls - Receiving and sorting daily mail - Direct visitors to the appropriate person and office - Answer, screen and forward...