Problem Manager
3 weeks ago
Job Description
What will make you a good fit for the role?
· Seasoned and experienced professional
· Has full understanding of specialisation area
· Resolves wide range of issues in creative ways
· Fully qualified, career level, career journey-orientated
· Uses good judgement in selecting tools and methods to solve problems
· Networks with senior internal and external people in own area of expertise
· Receives little instruction on day-to-day work, receives general instructions on new assignments
Academic Qualifications and Certifications:
· Typically requires extensive related experience with a bachelor’s or equivalent degree
· Relevant Certification beneficial
Skills Summary
Incident Management, Incident Resolution, Information Technology Infrastructure Library (ITIL), Knowledge Management, Service Delivery, Service Level Management, TroubleshootingWorkplace type:
Hybrid WorkingEqual Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
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