Technical Specialist

2 months ago

Bengaluru, India ICF Full time

ICF (NASDAQ:ICFI) is a global consulting services company with over 9,000 full- and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

ICF has an open position for a Technical Specialist( Cloud Technologies).

The purpose of the role is to support configuration management with Systems Center Configuration Manager (SCCM) and Microsoft Intune. The successful candidate will be involved with asset acquisition, request fulfillment, image creation / deployment, software distribution, patching, compliance tracking and implementing security features.

This position will be located in Bangalore/ New Delhi

Key Responsibilities:

Analyze computing resources deployment methodology and leverage tools to automate processes. Manage computer image creation and deployment across an enterprise environment, including remote locations. Streamline service request fulfillment process related to new computer deployments and reimages. Assist with application packaging and distribution. Assist with regularly scheduled updates and security patching. Manage desired configuration states and exceptions. Troubleshoot and resolve configuration incidents and problems. Maintain on-premise and cloud-based configuration management environment on a global scale. Managing and deploying Microsoft Defender solutions

Basic Qualifications:

At least 5 years of experience and a bachelor’s degree or equivalent experience in the field or in a related area. Experience with Systems Center Configuration Manager Proven experience with Microsoft Intune Proficiency in Active Directory, Group Policies, DNS and DHCP Azure and O365 experience Microsoft Certifications related to Systems Center would be beneficial

Professional Skills:

Strong understanding of SCCM and configuration management processes Strong verbal and written communication skills

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