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Senior Manager

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Thane, India Tata AIA Life Insurance Full time

Job Description

A Position Overview

Position Title

SRE Team Member

Department

IT

Level / Band

AVP

Role Summary:

Part of SRE practice. Setup process to govern KPI monitoring for reliable and stable Organization IT operation.

Designing and Implementing Systems for reliability, availability, scalability of the services.

Developing and Implementing Incident Response Process to ensure quick response.

Partnering with development teams for applications and services are designed and developed with reliability in mind.

Continuously improving systems to ensure optimal performance, efficiency and reliability.

Maintain documentation to ensure that processes and procedures are well documented and communicated to teh team

Perform competitive analysis for applications availability with minimal downtime. The role needs the candidate to understand Insurance domain, mentor the team and collaborate with vendor IT teams to ensure architecture alignment, support project managers, integration design, design reviews for proactive monitoring, fail safe, performant and secure, and impact of downtime of any application in any environment.

Support project engagement, product enhancements and new enhancements by understanding business requirements, and performing competitive analysis for of the development of integrations.

As a SRE Team is fully responsible for availability of platform tools and their management that helps in speedup the delivery process like architectural runway, deployment plans and maintaining high availability, scalability, and fault tolerance. Also manages strategic solutions for disaster recovery and helps in finding recovery point objective or recovery time objectives. This happens with platform and infrastructure components, both On-premises and Cloud, according to the IT industry frameworks and best practices, by that you achieve high availability of the platform tools and other applications that generate value for TALIC and allow us to follow and support in our long-term IT strategy Possess foundational working knowledge of IT industry best practices and Well-Architected frameworks for application lifecycle management. Improving the overall service business by identifying internal process improvements, training, and opportunities for continuous deployment, upgrade and monitor application.

B Organizational Relationships

Reports to

SRE Lead

Supervises

Monitoring Team

C Job Dimensions

Geographic Area Covered

Pan India

Stakeholders Internal

All Departments

External

IT / DC Vendors

D Key Result Areas

Project / Delivery Management

·Assist SRE team on deployment and technical functions on DAST and IAST to perform any kind of vulnerability at runtime.

·Manage and always up and running the application environment by patching, upgrade, and monitoring.

·Support availability of applications and share RCA in case of downtime occurred.

·Support and introduce the solution for high availability, scalability and fault tolerance, to maintain the application highly available, scalable and recover from issues themselves in case of any crashes happens.

·Act as interface between Application & delivery team on application availability, reliability, scalability and security standards; and meet the expectations without interfering the application functionality and performance.

Solution architecture

·Contributes to the development of solution architectures in specific business, infrastructure, or functional areas.

·Identifies and evaluates alternative architectures and the trade-offs in cost, performance, and scalability.

·Produces specifications of cloud-based or on-premises components, tiers and interfaces, for translation into detailed designs using selected services and products.

·Supports a change program or project through the preparation of technical plans and application of design principles that comply with enterprise and solution architecture standards (including security).

Systems design

·Designs and implements systems to ensure the reliability, availability, and scalability of services

·Identifies and evaluates alternative design options and trade-offs. Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements.

·Models, simulates, or prototypes the behavior of proposed systems components to enable approval by stakeholders.

·Produces detailed design specification to form the basis for construction of systems.

·Reviews, verifies, and improves own designs against specifications. Software design

·Designs software components and modules using appropriate modelling techniques following agreed software design standards, patterns, and methodology.

·Creates and communicates multiple design views to identify and balance the concerns of all stakeholders of the software design and to allow for both functional and non-functional requirements.

·Identifies and evaluates alternative design options and trade-offs. Recommends designs which consider target environment, performance security requirements and existing systems.

Systems integration and build

·Provides technical expertise to enable the configuration of software, other system components and equipment for systems availability, reliability, and scalability.

·Collaborates with technical teams to develop and agree system availability plans and report on any downtime if any.

Defines complex/new integration builds.

·Ensures that all the environments are correctly configured and available post integration of new build.

·Designs, performs, and reports results of tests of the integration build are good.

·Identifies and documents system integration components for recording in the configuration management system.

·Recommends and implements improvements to processes and tools that helps in integrating builds without any downtime.

Risk Management and Mitigation

·Analyse Process and systems to mitigate risk and provide solutions for non-stated functional requirements

·Ensure all IT design and architecture risks are managed

Managing the Team

·Lead a team of other SREs, work as team in an organization and ensure the reliability, availability, and scalability of the organization's applications and services