QA Automation Team Lead

3 days ago

Lucknow, India Miratech Full time
Job Description

Our client, a leading cloud contact center platform, offers advanced tools for call routing, analytics, and automation to enhance customer service, increase efficiency, and support seamless omnichannel interactions. This empowers businesses to deliver exceptional customer experiences.

We are seeking an experienced, high-energy Test Lead to join the Customer Test Engineering team. The ideal candidate will have team-leading experience and will utilize proven testing practices to ensure excellence in new CX products. Responsibilities include the use and development of tools and frameworks necessary to support testing and release builds. The Test Lead will apply technical knowledge, leadership skills, software development methodologies, best test practices, and proven processes to consistently deliver high-quality products in a predictable manner.

Responsibilities:

  • Software testing and quality assurance of Global enterprise specializing in Virtual Contact. Center Web applications, working under an Agile software development environment.
  • Write & maintain test cases using Selenium in a Java Integrated Development environment.
  • Write test cases & create test strategies on Python and JavaScript.  
  • Review and maintenance of the library with existing test cases.
  • Investigate the test failures from the past period. 
  • Provide technical leadership to design test plans for native cloud applications built-in Google Cloud Platform (GCP). 
  • Lead Quality and Automation initiatives across multi-disciplinary teams, coordinating process definition, best practices, and efficient usage of infrastructure. 
  • Participate in Agile software development initiatives (standup, grooming session, sprint demo, increment planning). 
  • Work within a geographically distributed team of Dev, UX/UI architects, PdM, RM, and QE.

Qualifications

  • 5+ years’ experience in the SaaS industry, understanding of the SW development process and testing methodologies. 
  • 3+ years of experience with Web UI Automation using Selenium. 
  • Extensive experience in front-end testing of Web-based apps on desktops (Windows, iOS) as well as on iPad/Android tablets, and mobile devices.
  • Knowledge of programming techniques and algorithms (OOP, multithreading, script languages such as Javascript or Python).
  • Knowledge of Java Integrated Development Environment (Eclipse, InteliJ, etc.).   
  • Familiarity with SW version control, bug-tracking, and test management systems.
  • Proven experience in building, maintaining, and supporting test solutions for enterprise SaaS applications. 
  • Practical experience with DBMS (MySQL desirable) and API testing.
  • Troubleshooting and analytical skills, logs analysis. 
  • Basic knowledge of Linux. 
  • CS/EE degree or equivalent with 5+ years of proven related experience. 
  • Strong coaching and mentoring skills. 
  • Solid interpersonal, reliable, and communication skills.

Nice to have:

  • GCP cloud platform experience. 
  • Knowledge of Cloud Infrastructure automation software tools. 
  • Experience in Test Automation projects for cloud computing solutions (private or public). 
  • Experience with NoSQL DB like Google Cloud Datastore. 
  • Experience with security protocols (i.e., OWASP Top Ten, PCI Compliance, and data encryption standards). 
  • Basic knowledge of VoIP, ISDN, PSTN. 
  • Experience with high-volume transactional systems. 

We offer:

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. 
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

 



Additional Information

All your information will be kept confidential according to EEO guidelines.

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