Health advisor
1 month ago
Company Overview
VCATCH is a leading company that operates on Six-Sigma standards in the BPO industry. With a core management team with decades of experience, we have expanded our services to various industries such as Ed-tech, E-commerce, FMCG, Aggregators, and Real-estate builders. With state-of-the-art technology and infrastructure, we offer cost-effective call center services in Bangalore. VCATCH currently has 51-200 employees and is committed to providing a supportive and growth-oriented work environment.
Job Overview
We are hiring a Health Advisor to join our team at VCATCH. As a Health Advisor, you will be responsible for providing guidance and assistance to individuals seeking healthcare advice. This role is Full-Time and based in Bangalore, Karnataka, India. The salary range for this position is competitive and will be commensurate with experience.
Qualifications and Skills
- Fresher with less than 1 year of experience in a similar role
- 12th, Degree in Healthcare, Nursing, or related field
- Strong knowledge of healthcare practices, procedures, and terminology
- Excellent communication and interpersonal skills
- Empathetic and compassionate approach towards client interactions
- Ability to work independently and as part of a team
- Attention to detail and strong organizational skills
- Ability to prioritize tasks and manage time effectively
- Proficiency in using computer systems and healthcare software
Roles and Responsibilities
- Provide health advice and guidance to individuals seeking healthcare assistance
- Assess individuals' health concerns and provide appropriate recommendations
- Educate individuals about preventive measures and healthy lifestyle choices
- Provide information about healthcare services, insurance options, and medical resources
- Maintain accurate and confidential records of client interactions and recommendations
- Collaborate with healthcare professionals to ensure optimal care for clients
- Stay updated with healthcare policies, regulations, and industry trends
- Provide exceptional customer service and ensure client satisfaction
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