Virtual Desktop Infrastructure
4 weeks ago
About Client:
- A leading IT Sector Company
Responsibilities:
- Troubleshoot internet connectivity issues byreviewing firewall logs and performing advanced networktroubleshooting.
- Configuring new networkequipment per ITEGRIA documentation and client specificationsFirewall/Router/Switch/Access Points
- Createand build out Amazon workspaces for new users or existing userswhose Workspace may need a rebuild
- Troubleshooting Amazon Workspace issues while utilizingCloudWatch and other AWS services to determine cause
- Familiar with Cisco Umbrella (Open DNS) Able to addexceptions configure and administer Open DNS policies
- Familiar with MSP360 Will assist with creating backupsets restoring files troubleshooting backup errors etc.
- Advanced troubleshooting of Office 365 services such asemail delivery Azure AD Intune Teams Spam Settings etc.
- Advanced knowledge of Windows Server Operating SystemsGroup Policy and Windows Server OS troubleshooting
- Ability to properly create firewall rules and policiesper application/service requirements and client needs
- Troubleshoot and Fix user issues and maintain theavailability of VDI services.
- Assess virtualmachine and VDI risks and perform contingency planning
- Establish and maintain service levels monitor vSphereand Horizon View infrastructure and manage vSphere alarms.
- Troubleshoot and resolve issues related toVM availability etc.
- Maintaining VDI goldenimages installing client applications.
- Perform daytoday VDI administration tasks including maintenancehotfixes patches upgrades and security configurations
- Resolving all Service Requests and Incidents in a timelymanner
- Support & mentor level 2 andLevel1 engineers
Skills& Experience:
- Graduate (BCA MCA Bachelors on Computer )
- Indepth knowledge of Virtual Desktop infrastructurearchitecture connectivity and security.
- Mandatory Certification : ITIL V4 Foundation MCSE AWS CCP& CCNA VMWare certification
- Firewalland security skills.
- Networking designskills.
- Programming Language (Powershell).
- Cloud Computing skills.
- Networking skills.
- Basic knowledgeof operating systems.
- Good communicationskills
- Problemsolving and troubleshootingskills
RemoteWork :
No
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