Virtual Desktop Infrastructure

1 month ago


pune, India Saaki Argus & Averil Consulting Full time

About Client:

  • A leading IT Sector Company


Responsibilities:

  • Troubleshoot internet connectivity issues by reviewing firewall logs and performing advanced network troubleshooting.
  • Configuring new network equipment per ITEGRIA documentation and client specifications – Firewall/Router/Switch/Access Points
  • Create and build out Amazon workspaces for new users or existing users whose Workspace may need a rebuild
  • Troubleshooting Amazon Workspace issues while utilizing CloudWatch and other AWS services to determine cause
  • Familiar with Cisco Umbrella (Open DNS) – Able to add exceptions, configure, and administer Open DNS policies
  • Familiar with MSP360 – Will assist with creating backup sets, restoring files, troubleshooting backup errors, etc.
  • Advanced troubleshooting of Office 365 services such as email delivery, Azure AD, Intune, Teams, Spam Settings, etc.
  • Advanced knowledge of Windows Server Operating Systems, Group Policy, and Windows Server OS troubleshooting
  • Ability to properly create firewall rules and policies per application/service requirements and client needs
  • Troubleshoot and Fix user issues and maintain the availability of VDI services.
  • Assess virtual machine and VDI risks and perform contingency planning
  • Establish and maintain service levels, monitor vSphere and Horizon View infrastructure, and manage vSphere alarms.
  • Troubleshoot and resolve issues related to VM availability etc.
  • Maintaining VDI golden images, installing client applications.
  • Perform day-to-day VDI administration tasks including maintenance hotfixes, patches, upgrades and security configurations
  • Resolving all Service Requests and Incidents in a timely manner
  • Support & mentor level 2 and Level1 engineers


Skills & Experience:

  • Graduate (BCA, MCA, Bachelors on Computer )
  • In-depth knowledge of Virtual Desktop infrastructure, architecture, connectivity, and security.
  • Mandatory Certification : ITIL V4 Foundation, MCSE, AWS CCP & CCNA, VMWare certification
  • Firewall and security skills.
  • Networking design skills.
  • Programming Language (Powershell).
  • Cloud Computing skills.
  • Networking skills.
  • Basic knowledge of operating systems.
  • Good communication skills
  • Problem-solving and troubleshooting skills



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