Site Reliability Engineering Manager

4 weeks ago

Bengaluru, India Okta, Inc. Full time

Get to know Okta

 Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team We’re building a world where Identity belongs to you.

Okta’s Workforce Identity Cloud Security Engineering (WISE) group is looking for an experienced and passionate Manager to lead our Bangalore-based site reliability engineering team focused on securing and protecting all of our products & infrastructure. We embrace innovation and pave the way to transform bright ideas into world-class security solutions for large-scale, mission-critical, cloud-based systems. The WISE group has a niche skill-set that combines security domain expertise with the ability to build, deploy, and operate security capabilities within our software products and cloud infrastructure without adding friction to product functionality or performance.

This is a high-impact role in a security-centric, fast-paced organization that is poised for massive growth and success. You will act as a liaison between the Security org and the Engineering org to build technical leverage and influence the security roadmap and direction. You will deliver automated security and compliance capabilities for all of Okta’s Workforce Identity products. You will be empowered to propose stimulating new projects for our roadmap and rewarded with projects using emerging technologies. Join us and be part of a company that is changing the cloud computing landscape forever.

Bring all the passion and dedication along and there’s no telling what you could accomplish

The ideal candidate:

Has a track record of leading or managing high-performance site reliability engineering or technical operations teams whilst still being technically involved Has production operations experience with either SaaS or cloud-based infrastructure services, particularly with AWS infrastructure, however GCP or Azure experience is also welcome (although not required) Is passionate about automation and leveraging DevSecOps methodologies to deliver world-class security and compliance at scale Has experience working in a hands-on, small-to-medium sized company environment building great engineering teams from the ground up Has experience working with global teams, particularly those with significant time zone differences, and understands how to collaborate effectively in those situations

Job Duties and Responsibilities:

Mentor and manage a growing team of experienced and motivated site reliability engineers, following an agile operations methodology, and focused on driving continuous improvement in Okta’s security maturity Manage and own the delivery of existing and new security infrastructure components: Collaborate with TPM, architects, and executive management to align on vision, strategy, requirements, and desired security and risk mitigation outcomes Perform detailed resource planning to ensure the team is set up for success - has the right resources identified and assigned to deliver the required outcomes on time and on budget Partner with the rest of the Workforce Identify Cloud Engineering organization to ensure that any dependencies are identified, are committed, and are delivered in a timely manner Partner with Okta Security and other cross-org teams to align on requirements and verify results Participate in technical discussions, design reviews, and code reviews as needed to support execution and delivery Ensure the team’s site reliability engineers collaborate well with the rest of the technical operations organization to deploy and support solutions in a scalable and sustainable manner Take a hands-on approach and focus mostly on delivery & task execution, delegating when it makes sense, and regularly assessing risks associated with the team's deliverables Facilitate effective communication within the teams and stakeholders building transparency and alignment. Establish and maintain a strong rapport with the team, cultivating an inclusive and transparent environment, seeking feedback regularly and ensuring that the team is happy and productive Provide business context to the team to imbue a sense of urgency, focus priorities, and ensure the team knows how their work is contributing to overall company goals Build strong ties with other managers, especially those matrixed into the team such as QA, Product Management, and Program Management Promote and apply best practices for designing and building scalable and reliable services across engineering Respond to issues and escalations and participate in management on-call rotations as needed Partner with recruiting to hire staff as needed in Bangalore and other sites

Minimum REQUIRED Knowledge, Skills, and Abilities:  

Demonstrated track record of leading and managing cloud-based operations engineering teams, with at least 3 to 5 years of management experience Experience with Amazon Web Services and managing Linux-based systems in production Strong technical background, and prior experience of at least 4 years, of hands-on site reliability engineering and technical leadership Experience supporting a complex, multi-tier service running in the cloud with high availability Bachelors or Masters degree in Computer Science, Engineering or a related field

#LI-Hybrid

What you can look forward to as an Full-Time Okta employee

Amazing Benefits Making Social Impact Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today .

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