Lead Consultant- Service Now

1 month ago

Pune, India Genpact Full time

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting Applications for the role of Lead Consultant – Service Now Developer

Responsibilities

·You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.

·Mentor and lead a team of developers.

·Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment.

·Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work.

·Reviews design and code per sprint to ensure quality.

·Creation and customization of complex workflows and custom workflow activities.

·Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks.

·Contribute and review to user stories.

·Build and maintain technical documentation.

·Monitor health, usage, and overall compliance of ServiceNow and its applications

·Develop a keen understanding of the products we implement and client business.

·Provide production support and be able to resolve problems under pressure.

·Assists in project estimation.

·Participate in regular Knowledge Transfer sessions with ServiceNow Developers

·Stay current with new and updated capabilities of the ServiceNow Platform

·Coordinate upgrades to Production and Sub-Production instances

·Coordinate sub-production testing, evaluation, and regression remediation

·Participate in blueprinting workshops and contribute with documentation and effort estimation.

·Support COE in continuous development of training paths for professional advancement.

·Contribute to ongoing definition of best development and solution practices.

·Lead training workshops as means to spread experiences gained across the practice.

Qualifications we seek in you

Minimum Qualifications

·Demonstrate prior experience in leading client projects as a technical lead.

·Certified System Administrator (CSA)

·Mainline Implementor certifications (ITSM) / Implementation experience of ITSM module

·Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades

·Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API’s, Service Portal etc...

·Excellent communication Skills for client facing roles.

·Good management, analytic, problem solving & interpersonal skills

·Self-motivated, Positive outlook & result oriented

Preferred Qualifications/ Skills

·Knowledge of Azure DevOps/ TFS / Jira / Rally Etc..

  • Service Portal Virtual Agen Now mobile lead

    1 week ago

    Pune, Maharashtra, India TalentPulse Consultant Full time

    Service Portal Virtual Agent Now MobileLeadOverview: The ServicePortal Virtual Agent Now Mobile Lead plays a crucial role inleading the development and management of ServiceNows serviceportal virtual agent and Now mobile platform. They are responsiblefor overseeing the design implementation and optimization of theseplatforms to ensure seamless user...

  • Lead Consultant- Service Now

    10 hours ago

    Pune, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Service Portal Virtual Agen Now mobile lead

    4 weeks ago

    Pune, India TalentPulse Consultant Full time

    Service Portal Virtual Agent Now MobileLeadOverview:The ServicePortal Virtual Agent Now Mobile Lead plays a crucial role inleading the development and management of ServiceNows serviceportal virtual agent and Now mobile platform. They are responsiblefor overseeing the design implementation and optimization of theseplatforms to ensure seamless user...

  • Lead Consultant- Service Now

    1 week ago

    Pune, Maharashtra, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

  • Lead Consultant- Service Now

    1 month ago

    pune, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Lead Consultant- Service Now

    3 weeks ago

    pune, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Lead Consultant

    1 month ago

    Pune, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Lead Consultant

    3 weeks ago

    Pune, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Service Now Functional Testing

    4 weeks ago

    Pune, India powerit services pvt ltd Full time

    **ABOUT US** We are providing Recruitment Services and IT Consulting Services for our Tier-1 Multinational Clients covering following major domains, but not limited to Banking, Financial Services and Insurance, Retail, Airline, Automotive, Energy and Consumer Sector **ABOUT CLIENT** Our Client is a leading International technology consulting and services...

  • Principal Consultant – Service Now Tech Lead

    1 month ago

    pune, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Principal Consultant – Service Now Tech Lead

    1 month ago

    Pune, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Principal Consultant – Service Now Tech Lead

    3 weeks ago

    pune, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Lead Consultant – Service Now

    3 weeks ago

    Pune, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Principal Consultant

    1 month ago

    pune, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Principal Consultant

    2 weeks ago

    pune, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Service Now Developer

    1 month ago

    Pune, India APN Consulting Full time

    APN Consulting has an immediate need for a client requirement:Service Now DeveloperLocation- offshoreRemote Minimum 5 Years of work experience in ServiceNow Development, ITSM, ITOM Strong functional knowledge and implementation experience of ITSM, ITOM (CMDB, Discovery, Event management), ITAM Design, configure and troubleshoot the ITSM & ITOM Modules...

  • Service Now Developer

    3 weeks ago

    Pune, India APN Consulting Full time

    APN Consulting has an immediate need for a client requirement:Service Now DeveloperLocation- offshoreRemote Minimum 5 Years of work experience in ServiceNow Development, ITSM, ITOM Strong functional knowledge and implementation experience of ITSM, ITOM (CMDB, Discovery, Event management), ITAM Design, configure and troubleshoot the ITSM & ITOM Modules...

  • Service Now Developer

    1 month ago

    pune, India APN Consulting Full time

    APN Consulting has an immediate need for a client requirement: Service Now DeveloperLocation- offshoreRemote Minimum 5 Years of work experience in ServiceNow Development, ITSM, ITOM Strong functional knowledge and implementation experience of ITSM, ITOM (CMDB, Discovery, Event management), ITAM Design, configure and troubleshoot the ITSM & ITOM Modules ...

  • Service Now Developer

    1 week ago

    Pune, Maharashtra, India Radical Technologies Full time

    Interested candidates kindly apply before 17th August. CV must be in pdf format, saved with your first name. Job Summary As the Service Now Developer , you will create and customize core applications, such as incident, problem, change, service requests, knowledge Management, PPM and other modules on the Service Now platform. You would develop custom...

  • Service Now Developer

    1 week ago

    Pune, Maharashtra, India Radical Technologies Full time

    Interested candidates kindly apply before 17th August.CV must be in pdf format, saved with your first name.Job SummaryAs theService Now Developer, you will create and customize core applications, such as incident, problem, change, service requests, knowledge Management, PPM and other modules on the Service Now platform. You would develop custom applications...