Relationship Manager

2 months ago

Muzaffarnagar, India STAFFIAA Full time

JobDescription: Relationship Manager GoldLoan

PositionTitle:Relationship Manager Gold Loan
Location: SaharanpurMuzaffarnagar
Department:GoldLoan

KeyResponsibilities:

  1. ClientEngagement:
    • Establishand maintain relationships with clients to understand theirfinancial needs and provide suitable gold loanoptions.
    • Conductregular followups to ensure customer satisfaction andretention.
  2. SalesDevelopment:
    • Promotegold loan products through direct sales and networkingefforts.
    • Achievemonthly sales targets and contribute to overall businessgrowth.
  3. ConsultativeApproach:
    • Assessclient requirements and offer customizedsolutions.
    • Explainloan processes terms and conditions clearly toclients.
  4. DocumentationManagement:
    • Collectand verify necessary documentation for loanapplications.
    • Ensurecompliance with all regulatory requirements and internalpolicies.
  5. MarketAnalysis:
    • Monitormarket trends and competitor activities to identify potentialgrowthopportunities.
    • Providefeedback for product improvement based on customerinsights.
  6. CustomerService:
    • Addressclient inquiries and resolve issues promptly to enhance customersatisfaction.
    • Maintainongoing communication with clients throughout the loanlifecycle.
  7. Reporting:
    • Maintainaccurate records of customer interactions loan applications andsalesperformance.
    • Prepareperiodic reports for managementreview.
  8. CrossSelling:
    • Identifyopportunities to crosssell other financial products andservices.

Qualifications:

  • Education:Bachelor’s degree in Finance Business Administration orrelatedfield.
  • Experience:Minimum of 2 years in sales or relationship management preferablyin lending or financialservices.
  • Skills:
    • Strongcommunication and interpersonalskills.
    • Customerorientedmindset with a focus on building lastingrelationships.
    • Proficientin MS Office and familiarity with CRMtools.
    • Strongorganizational and time managementskills.

ApplyNow

To applyplease send your resume your experience and qualifications to with"Relationship Manager Gold Loan" in the subjectline.

Regards
HRSneha
Staffiaa
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