Inbound voice process
2 months ago
Job Title: Inbound Voice Process Executive Logistics
- Handle inbound customer calls related to logistics inquiries, such as shipment tracking, delivery status, and service availability.
- Provide information on products and services, shipping rates, and timelines.
- Resolve customer complaints by understanding the issue, providing accurate solutions, and ensuring timely resolution.
- Coordinate with internal departments (warehouse, dispatch, etc.) to ensure smooth shipment operations.
- Maintain and update customer records in the database after each interaction.
- Follow up on customer queries and ensure satisfaction.
- Adhere to company policies, processes, and performance metrics related to customer service.
- Escalate issues to the appropriate departments when necessary.
- Meet or exceed daily/weekly performance targets, including call handling times and customer satisfaction scores.
- Communication: Excellent verbal communication skills in [Language(s) required], with clear pronunciation and a customer-friendly attitude.
- Problem-Solving: Ability to think on your feet and provide quick, effective solutions to customer issues.
- Attention to Detail: Accurately document customer information and inquiries in the system.
- Technical Proficiency: Basic knowledge of computer systems and the ability to navigate through various software applications.
- Customer Service Focus: Strong commitment to providing high-quality customer service.
- Minimum qualification: High School/Diploma or equivalent.
- Prior experience in customer service, particularly in a voice process, is an advantage.
- Freshers with good communication skills are welcome.
-
Voice Process
2 months ago
Jayanagar, Bengaluru, Karnataka, India VOICE PROCESS - Jayanagar Full timeUrgently hiring Voice process associate for telecalling/voice process Domestic Day shift. Location : Jayanagar - Bangalore Pay : excellent pay Pay: ₹15,000.00 - ₹16,000.00 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Flexible schedule - Paid time off Schedule: - Day shift - Monday to Friday Supplemental Pay: -...
-
Voice Process
3 months ago
Jayanagar, Bengaluru, Karnataka, India VOICE PROCESS - Jayanagar Full timeUrgently hiring Voice process associate for telecalling/voice process Domestic Day shift. Location : Jayanagar - Bangalore Pay : excellent pay **Benefits**: - Cell phone reimbursement - Commuter assistance - Flexible schedule - Paid time off Schedule: - Day shift - Monday to Friday Supplemental Pay: - Commission pay - Joining bonus - Overtime pay -...
-
International Voice Process
4 months ago
Bengaluru, Karnataka, India MEGAAOPES SOLUTIONS (OPC) PRIVATE LIMITED Full timeWe are hiring for Inbound/outbound International Call Center for Inbound & Outbound process ( Mortgage ) in Bangalore, Karnataka. **Role And Responsibilities**: - We are Hiring for International Voice Process for Inbound/ Outbound Process - Take inbound and outbound calls for international voice process. - Handle customer calls and provide accurate,...
-
Inbound Voice Process
1 month ago
Whitefield, Bengaluru, Karnataka, India Carveout Tech Full timeInbound voice process Excallant English Language is required Work from office Location: White field Age below 32 Note: Domestic experience will not be cosidered 5 days working 2 rotational week off cab facility will be available **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹45,000.00 per month **Benefits**: - Health insurance - Life...
-
Voice Process
3 weeks ago
Bengaluru / Bangalore, India Izee Manpower Consultancy Private Limited Full timeDescriptionWe are looking for a skilled and experienced Voice Process Executive to handle inbound calls for our organization. The ideal candidate should have a proven track record of providing excellent customer service and should be able to work in a fast-paced environment. The candidate should also be able to communicate effectively with customers and...
-
International Inbound Process
6 months ago
Bengaluru, Karnataka, India Impact InfoTech Full timeRole: International Inbound Process Experience: Fresher/Experience in International Voice Process Location: Koramangala (Bangalore ) Salary : Up to 28K For freshers Education : Graduation Notice : 15 Days Shift : Rotational Working Days : 6 **Note : Hindi language is mandatory.** Pay: Up to ₹28,000.00 per month Schedule: - Night shift -...
-
Semi Voice Process
1 month ago
Bengaluru, Karnataka, India Five S Digital Full timeROLES AND Responsibilities: Semi voice process (Chat / Inbound calls) **Resolving customers queries and issues related to the products and services via chat or voice platform**. - The semi voice process means that the customer service rep **handles both voice and non-voice communication channels for customer interactions** Pay: From ₹18,000.00 per...
-
Good English Hindi Inbound Voice Process Bangalore
3 months ago
Bengaluru, Karnataka, India FFTalos Technologies Full timeInbound voice process Good English hindi mandatory day shift 2nd puc pass 13k to 17k sal sunday fixed off **Job Type**: Permanent Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 5 years (preferred) - Data Scientist: 3 years (preferred) Work Location: Remote
-
Voice Process
3 months ago
Bengaluru, Karnataka, India ExcelR Solutions Full timeSupport services are provided via inbound and/or outbound calls. Responsibilities: - Communicate with our visitors/ customers via inbound calls to help find the details they are enquiring about and resolve the issues being faced. - Thoroughly and efficiently gather customer information, - Access the company's internal system and enter the customer...
-
Customer Service Associate
1 month ago
Bengaluru, Karnataka, India FloBiz Full timeCustomer Service Associate (Inbound Voice Process) Customer Service Associate (Inbound Voice Process) About FloBiz Built by the same team that set up Koinex (India’s first & largest crypto exchange) in 2017, FloBiz is a neobank for SMBs designed to accelerate their growth and aims to offer a suite of digital products, utility tools and curated services...
-
International Voice Process
6 months ago
Bengaluru, India Lemon Peak Marketing Services Private Limited Full timeYour Profile has been shortlisted for International voice process, For further Interview process Contact the number below. **Hiring for International Voice Process (Inbound&Outbound) - Sales**. **Interview Type : Telephonic** **Location - Koramangala,Bangalore** Qualification : 10+2 or Diploma or Graduate Notice Period - Immediate joiners Preferred -...
-
International Voice Process
6 months ago
Bengaluru, India Lemon Peak Marketing Services Private Limited Full timeYour Profile has been shortlisted for International voice process, For futhur Interview process Contact the number below. **Hiring for International Voice Process (Inbound&Outbound) - Sales**. **Interview Type : Telephonic** **Location - Koramangala,Bangalore** Qualification : 10+2 or Diploma or Graduate Notice Period - Immediate joiners Preferred -...
-
Inbound Voice Process
4 weeks ago
Bengaluru, Karnataka, India Carveout Tech Full timeImmediate hirings for Inbound voice Process Work from office: Shanthi nagar bangalore Any Graduates can apply More than 1 year Experience Required into BPO Age below 35 5.5 Days of working **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Cell phone reimbursement - Paid time off - Provident...
-
International Voice Process Specialist
4 weeks ago
Bengaluru, Karnataka, India 2coms Full timeJob OpportunityCustomer Service Representative - Voice ProcessWe are seeking a skilled Customer Service Representative to join our Voice Process team at 2coms. As a key member of our customer engagement team, you will be responsible for providing exceptional customer service through inbound and outbound calls. Our client is a leading American business...
-
International voice process
3 weeks ago
Bengaluru / Bangalore, India Prasanth Lagadapati (Proprietor of WebTech Software Solutions) Full timeKey Responsibilities :Provide exceptional customer service through effective communication and problem-solving skills.Manage inbound calls and queries related to products, services, and processes.Collaborate with cross-functional teams to resolve complex issues.Maintain high levels of productivity and adhere to quality standards.Contribute to process...
-
International Voice Process
1 month ago
Bengaluru, India Call For Jobs Full timeJOB DESCRIPTIONCustomer service associateInternational VOICE ProcessInboundUpsellingJOB ROLECustomer service associate- Handling inbound calls for the various process.Sales and serviceCustomer Handling and closing the issues by resolving them.IDEAL CANDIDATE SHOULD:Have EXCELLENT English communication skills (mandatory)Should be able to speak English...
-
Inbound (Voice) Customer Care
6 months ago
Bengaluru, Karnataka, India VictaMan Services Private Limited Full timeInbound (Voice) Customer Care **Location**: Bangalore **Requirements**: - Excellent communication skills in English (both verbal and written). - Previous experience in outbound sales or telemarketing preferred. - Ability to persuade and influence customers effectively. - Strong negotiation and objection handling skills. - Goal-oriented and self-motivated...
-
Voice Process Executive
2 months ago
Bengaluru, Karnataka, India ALL INDIA LEGAL SERVICE Full time**DESIGNATION - VOICE PROCESS EXECUTIVE** **EXPERIENCE - 6 MONTHS / 1 YEARS EXPERIENCE** **LANGUAGES - FLUENT BENGALI, FLUENT HINDI, BASIC ENGLISH** **SALARY - 14000 TO 17000 ( INCENTIVES - 5000 TO 10000*)** **SKILLS - HANDLING INBOUND AND OUT BOUND CALLS, SALES KNOWLEDGE** Pay: ₹14,000.00 - ₹17,000.00 per month Schedule: - Day shift **Language**: -...
-
Voice Process Associate- International Voice Exp
6 months ago
Bengaluru, Karnataka, India Offload Process Private Limited Full timeDesignation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...
-
Customer Support Bpo Voice Process
6 months ago
Bengaluru, India Trigent Software Ltd Full time**Customer Support BPO Voice Process** **Voice Process - Inbound International BPO** **Any Freshers or experience in BPO Voice** **International Voice Process** **Salary upto - 25k to 40k** **Rotational shifts** **Responsibilities**: - **In this role, you are required to solve routine problems, largely through precedent and referral to general...