Contract Management Analyst

2 weeks ago


Gurugram, India BT Group Full time

What you'll be doing

- your accountabilities The Contract Analyst will be responsible for the following activities for one or more small contracts or a sub-set of a complex contract. The responsibility to ensure that all services delivered to the contract/s by CDS are delivered to the standards required and/or contained within the customer contract. The ownership and management of all queries, disputes and escalations associated with the contracts under ownership. Liaise and coordinate with other delivery departments to drive service and commercial performance improvements. The ownership and management of all commercial elements of the contract including P&L management(revenue/cost/inventory) and sales.

Skills required for the job-

functional knowledge of the service delivery towers Good communication skills numerate Understanding of contract delivery

Experience you would be expected to have

Requires experience working in collaboration with multiple teams Experience in contract delivery Customer facing experience. Experience in managing stakeholder

Key decisions-

Commercial approval Contract Resources
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