IT Operations Specialist

2 months ago

Hyderabad, India Mattermost Full time
Mattermost provides secure, workflow-centric collaboration for technical and operational teams that need to meet nation-state-level security and trust requirements. We serve technology, public sector, national defense, and financial services industries with customers ranging from tech giants to the world’s largest banks, to the Department of Defense and governmental agencies around the world. Our self-hosted and cloud offerings provide integrated workflow automation, AI-acceleration, ChatOps with team messaging, audio calling and screen share on an open core platform vetted and deployed by the world’s most secure and mission critical organizations. We co-build the future of collaboration with over 4,000 open source project contributors who’ve provided over 30,000 code improvements towards our shared product vision, which is translated into 20 languages.To learn more, visit Mattermost is seeking an IT Operations Specialist who thrives working in a high growth organization, contributing ideas to continually improve efficiency and streamline workflows. Working closely with our Senior IT Manager, you will shape and grow the IT function as Mattermost continues to scale its workforce.The person in this role wants to automate and innovate rather than perform repetitive tasks, and strives to leverage this to improve the team's ability to move quickly. The IT team is on a mission to support and enable every team at Mattermost to do their best work through the use of technology best practices, automation, and continuously evaluating and bringing in top tier hardware & software solutions.

Responsibilities:

Ownership of Helpdesk - transacting with users through a service desk tool and continually making recommendations and updates to improve the user experience Contribute to a smooth onboarding and offboarding experience Manage inventory and help develop the asset management system Contribute to refining and adding to IT policies and documentation Work on various projects related to increasing productivity, security, and taking IT to the next level. (Think implementing an MDM solution, revamp of the helpdesk system, rollout of a new EDR solution) Collect information, analyze it, and find solutions for hardware and software issues

Background/Skills

3+ years of work experience in an IT role in a Mixed OS environment. Working knowledge of administering a large SaaS stack Familiarity with HRIS, SAML IDP, MDM, EDR solutions & Google Workspace Firm grasp on security best practices Preferred experience working remotely and as part of a global team Mattermost is an EEO Employer. We are a remote-first, open source company.We are constantly working towards adding more countries/regions to this list, but first we need to make sure we are compliant with local laws and regulations, which takes time. Mattermost is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against staff or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate

  • HR Operations Specialist

    1 week ago

    hyderabad, India SciTech Patent Art Full time

    At SciTech Patent Art we are looking for a dynamic HR Operations specialist with minimum 5 years of experience having a Master’s degree in Human Resources. SciTech Patent Art is a 22+ year old technology research firm dedicated to generation and protection of innovations. We are looking for a HR Operations specialist who will play a key role across...

  • HR Operations Specialist

    4 weeks ago

    Hyderabad, India SciTech Patent Art Full time

    At SciTech Patent Art we are looking for a dynamic HR Operations specialist with minimum 5 years of experience having a Master’s degree in Human Resources. SciTech Patent Art is a 22+ year old technology research firm dedicated to generation and protection of innovations. We are looking for a HR Operations specialist who will play a key role across...

  • Administrative Specialist

    1 week ago

    Hyderabad, India TJX Global IT - India Full time

    What you will discover ? Inclusive culture and career growth opportunities Global Organization which collaborates across U.S., Canada, Europe, Australia and India Challenging, collaborative, and team-based environment What you will do ? The TJX Global Sourcing and Procurement (GS&P) organization is the cornerstone of efficiency and excellence across our...

  • Source to Contract Administrative Specialist

    3 weeks ago

    Hyderabad, India TJX Global IT India Full time

    What you will discover ?Inclusive culture and career growth opportunitiesGlobal Organization which collaborates across U.S., Canada, Europe, Australia and IndiaChallenging, collaborative, and team-based environmentWhat you will do ?The TJX Global Sourcing and Procurement (GS&P) organization is the cornerstone of efficiency and excellence across our diverse...

  • Source to Contract Administrative Specialist

    4 weeks ago

    Hyderabad, India TJX Global IT India Full time

    What you will discover ? Inclusive culture and career growth opportunities Global Organization which collaborates across U.S., Canada, Europe, Australia and India Challenging, collaborative, and team-based environment What you will do ? The TJX Global Sourcing and Procurement (GS&P) organization is the cornerstone of efficiency and excellence across our...

  • Source to Contract Administrative Specialist

    1 month ago

    Hyderabad, India TJX Global IT India Full time

    What you will discover ?Inclusive culture and career growth opportunitiesGlobal Organization which collaborates across U.S., Canada, Europe, Australia and IndiaChallenging, collaborative, and team-based environmentWhat you will do ?The TJX Global Sourcing and Procurement (GS&P) organization is the cornerstone of efficiency and excellence across our diverse...

  • Source to Contract Administrative Specialist

    1 month ago

    Hyderabad, Telangana, India TJX Global IT India Full time

    What you will discover ?Inclusive culture and career growth opportunitiesGlobal Organization which collaborates across U.S., Canada, Europe, Australia and IndiaChallenging, collaborative, and team-based environmentWhat you will do ?The TJX Global Sourcing and Procurement (GS&P) organization is the cornerstone of efficiency and excellence across our diverse...

  • Senior Specialist

    1 week ago

    Hyderabad, India TJX Global IT - India Full time

    What you will discover ? Inclusive culture and career growth opportunities Global Organization which collaborates across U.S., Canada, Europe, Australia and India Challenging, collaborative, and team-based environment What you will do ? The TJX Global Sourcing and Procurement (GS&P) organization is the cornerstone of efficiency and excellence across our...

  • Source to Contract Administrative Specialist

    4 weeks ago

    hyderabad, India TJX Global IT - India Full time

    What you will discover ?Inclusive culture and career growth opportunitiesGlobal Organization which collaborates across U.S., Canada, Europe, Australia and IndiaChallenging, collaborative, and team-based environmentWhat you will do ?The TJX Global Sourcing and Procurement (GS&P) organization is the cornerstone of efficiency and excellence across our diverse...

  • Source to Contract Administrative Specialist

    4 weeks ago

    Hyderabad, India TJX Global IT - India Full time

    What you will discover ?Inclusive culture and career growth opportunities Global Organization which collaborates across U.S., Canada, Europe, Australia and India Challenging, collaborative, and team-based environmentWhat you will do ?The TJX Global Sourcing and Procurement (GS&P) organization is the cornerstone of efficiency and excellence across our diverse...

  • Source to Contract Administrative Specialist

    4 weeks ago

    Hyderabad, India TJX Global IT - India Full time

    What you will discover ?Inclusive culture and career growth opportunities Global Organization which collaborates across U.S., Canada, Europe, Australia and India Challenging, collaborative, and team-based environmentWhat you will do ?The TJX Global Sourcing and Procurement (GS&P) organization is the cornerstone of efficiency and excellence across our diverse...

  • Operations Specialist

    1 week ago

    Hyderabad, India Inspire Full time

    PURPOSE OF THE POSITION: The Talent Acquisition Operations Specialist will be responsible for managing and optimizing talent acquisition operations, including the development and maintenance of insights dashboards, conducting ad-hoc analyses to support decision-making, and assisting in the integration of Talent Acquisition Platforms with other HR systems and...

  • [06/05/2024] Source to Contract Administrative Specialist

    4 weeks ago

    Hyderabad, India TJX Global IT - India Full time

    What you will discover ?- Inclusive culture and career growth opportunities- Global Organization which collaborates across U.S., Canada, Europe, Australia and India- Challenging, collaborative, and team-based environmentWhat you will do ?- The TJX Global Sourcing and Procurement (GS&P) organization is the cornerstone of efficiency and excellence across our...

  • Procurement Specialist

    1 week ago

    Hyderabad, India TJX Global IT - India Full time

    What you will discover: Inclusive culture and career growth opportunities Global Organization which collaborates across U.S., Canada, Europe, Australia and India Challenging, collaborative, and team-based environment What you will do: The TJX Non-Merchandising Purchasing Organization is a trusted partner to our myriad of business functions. As a Procurement...

  • Sales Operations Specialist

    2 weeks ago

    Hyderabad, India ProArch Full time

    We are seeking a Sales Operations Specialist to join our dynamic and fast-paced sales team. You will play a critical role in ensuring the smooth and efficient operations of our sales department.In this role, you will provide essential support to our sales team to ensure that customer inquiries are handled promptly and accurately. You will also play a key...

  • Procurement Specialist

    2 weeks ago

    Hyderabad, India TJX Global IT India Full time

    What you will discover:Inclusive culture and career growth opportunitiesGlobal Organization which collaborates across U.S., Canada, Europe, Australia and IndiaChallenging, collaborative, and team-based environmentWhat you will do:The TJX Non-Merchandising Purchasing Organization is a trusted partner to our myriad of business functions. As a Procurement...

  • Procurement Specialist

    2 weeks ago

    Hyderabad, India TJX Global IT India Full time

    What you will discover: Inclusive culture and career growth opportunities Global Organization which collaborates across U.S., Canada, Europe, Australia and India Challenging, collaborative, and team-based environment What you will do: The TJX Non-Merchandising Purchasing Organization is a trusted partner to our myriad of business functions. As a...

  • Procurement Specialist

    2 weeks ago

    Hyderabad, India TJX Global IT India Full time

    What you will discover:Inclusive culture and career growth opportunitiesGlobal Organization which collaborates across U.S., Canada, Europe, Australia and IndiaChallenging, collaborative, and team-based environmentWhat you will do:The TJX Non-Merchandising Purchasing Organization is a trusted partner to our myriad of business functions. As a Procurement...

  • Procurement Specialist

    2 weeks ago

    Hyderabad, Telangana, India TJX Global IT India Full time

    What you will discover:Inclusive culture and career growth opportunitiesGlobal Organization which collaborates across U.S., Canada, Europe, Australia and IndiaChallenging, collaborative, and team-based environmentWhat you will do:The TJX Non-Merchandising Purchasing Organization is a trusted partner to our myriad of business functions. As a Procurement...

  • Source to Contract Senior Specialist

    4 weeks ago

    Hyderabad, India TJX Global IT India Full time

    What you will discover ?Inclusive culture and career growth opportunitiesGlobal Organization which collaborates across U.S., Canada, Europe, Australia and IndiaChallenging, collaborative, and team-based environmentWhat you will do?The TJX Global Sourcing and Procurement (GS&P) organization is the cornerstone of efficiency and excellence across our diverse...