Technical Program Manager
6 months ago
Overview
Microsoft’s Cloud Operations and Innovation (CO+I) team builds and operates Microsoft datacenters , which in turn power Microsoft’s cloud business. We anticipate and provide capacity for continuous scale. The CO+I Engineering team (CO+IE) delivers services, applications, and automation supporting datacenter planning, construction, and operation. We own a large portfolio of services, including workflows that enable predicable, lowest cost datacenter construction, telemetry systems that drive high availability and optimized energy usage, and task and performance management applications that help our operation run as efficiently as possible. CO+I Engineering is a competitive advantage for Microsoft, and an important pillar in its cloud success.
The purpose of this role: Our core infrastructure is a target for cyber criminals and nation-state adversaries that seek to bring harm to our businesses, customers, and staff. The Security Engineering & Critical Infrastructure (SECI) team is focused on delivering security and critical environments technology services across the datacenter delivery lifecycle. In this role you will drive security outcomes by leading the end-to-end delivery of IT and Critical Environments infrastructure projects that improve security across our global portfolio. You will partner closely with your colleagues, engineering, and infrastructure teams, and key decision makers across CO+I to develop best in class network infrastructure for high security networks in data centres and into space.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Qualifications
Required/Minimum Qualifications:
2+ year(s) of experience in program management 2+ year(s) of experience managing cross-functional and/or cross-team projects.
Technically savvy with the ability to solve both technical and non-technical problems.
Proven ability to lead large, cross-organizational, technical infrastructure deployment projects.
Other Requirements:
Preferred/Additional Qualifications:
Demonstrated ability to resolve ambiguity and conflicts, aligning global teams and business groups; consistently collaborates effectively with PMs and engineers across organizations.
Exceptional verbal, written, and interpersonal communication skills, with a proven ability to build strong relationships across organizational lines and with virtual team members
Bachelor's Degree AND 4+ years of experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
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Responsibilities
Plan and execute the end-to-end delivery of IT infrastructure programs/projects across Microsoft’s Datacenter portfolio. Build project timelines, estimate level of effort, manage milestones, and course correct projects to maintain overall schedule/cost/quality. Identify and mitigate project execution risks. Orchestrate planning, execution, monitoring and managing communications with stakeholders across multiple teams. Coordinate with key points of contact to drive the procurement, installation, configuration, testing, and acceptance of IT infrastructure. Transition completed projects to support through an acceptance process. Ensure that any pending deliverables identified during the acceptance process are closed out or accepted by operations. Drive continuous improvement in the administration and documentation of tools. Identify opportunities for improvement in existing processes and drive ideas to completion. Manage deployment of technology upgrades to existing systems. Partnering across external engineering and support teams, datacenter design and build teams, and key decision makers across CO+I Ability to think logically; excellent problem solving, decision-making, and analytical skills. Strategic thinker with strong implementation skills; highly organized and self-directed; takes initiative. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect-
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