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Client Care Executive Inbound sales
1 month ago
Role Responsibilities
Reporting to Team Leader Inbound Sales, the position is responsible for X selling the different products of the Bank of the contact centre Officer would be a part of Inbound Sales team of India Sales Targets to be met in terms of Products, MIX, Value and feesResponsibilities
Ensuring Sale Targets for self Tracking and closure of all leads and follow ups Customer TAT to be maintained Ensure all relevant MIS etc. are maintained and updated for all related activities High awareness of Product knowledge and process Correct communication of features and charges across a range of banking products as applicable Ensure adherence to MLP and KYC norms and standards Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.Our Ideal Candidate
GraduateRole Specific Technical Competencies
Basic computer skills Customer service expertise Prioritization skills Organizational and leadership skills Uncompromising approach to customer service and problem resolution Team Leadership and Interpersonal skills Strong communication skills including good grammar and articulation Strong analytical skills Strong Presentation skills Positive, polite, cheerful and courteous Ability to work under pressure and multitask Manage conflicts and solve problems Good listening and sales skills-
Client Care Executive Inbound sales
6 days ago
Bengaluru, Karnataka, India Standard Chartered Bank Full timeRole Responsibilities Reporting to Team Leader Inbound Sales, the position is responsible for X selling the different products of the Bank of the contact centre Officer would be a part of Inbound Sales team of India Sales Targets to be met in terms of Products, MIX, Value and fees Responsibilities Ensuring Sale Targets for self Tracking and...
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Client Care Executive Inbound Sales
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