Tricentis Tools Administration and Support Engineer

5 months ago

Pune, India Workday India Private Limited Full time

About the Role

Perform infrastructure setup in AWS cloud (Windows servers on EC2, RDS, S3 buckets, Secrets management service, etc..), upgrades, and migrations, licenses for Tricentis tools Tosca, qTest and Neoload.

Onboard various internal organizations onto the Tricentis tools, so as they can leverage these tools for their test automation needs.

Define upgrade and maintenance approaches and perform necessary upgrades and migrations.

Debug, diagnose and resolve the tools issues reported by the QA teams, by working closely with Tricentis support, internal Security, Infra and Network teams.

Manage users, projects, and test portfolios using Tosca Server and Tosca Commander.

Conduct regular reviews and maintenance of the test portfolio to ensure adherence to best practices.

Integrate Tricentis Tosca with qTest and third-party tools.

Collaborate effectively with global cross-functional teams and stakeholders.

If you are ready to take on this exciting challenge and grow professionally in a dynamic and collaborative environment we want to hear from you.

About You

Basic Qualifications : 

10+ years of experience as Application Administrator and Support engineer, and 3+ years on Tricentis tools (Tosca, qTest and Neoload).

5+ years of experience with Microsoft Windows servers Administration on AWS-EC2 (Windows administration, Event viewer, proficient with Windows services, Networking, file systems, RDP and troubleshooting issues).

Certification as Test automation architect for Tricentis Tosca.

5+ years of experience with AWS cloud

5+ years of scripting experience with : Python/C#/Java

Proficiency with administering SaaS services and on-prem deployments.

Customer centricity and resolving issues complying with pre-defined SLAs.

Experience with REST Web Services, Postman

Other Qualifications : 

2+ years of DevSecOps experience, integrating automated tests into CI/CD Pipelines.

Experience with Salesforce.

Experience with OAuth, Single-Sign-On, JSON and XML.

Experience with Git for version control.

Familiarity with relational databases (Oracle, SQLServer).

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