International Voice Process
2 months ago
We require excellent Voice skilled resources for our Customer Care team.
20 International quality voice resources who will be equally flexible and comfortable to pick up Calls , Emails and Chats basis the flow Shift Timing : North America Onboarding dates : April 2024The qualification and competencies required for this position will be:
Experience – 1-3 years Competency – Critical Thinking , Analytical mind, Problem solving approach, Matured and Accountable Education – Minimum UG (10+2 passed through full time education) and above / full time diploma from accredited Education boards Excellent English communication skills (Verbal & written) They should be willing to work in rotational night shifts (US) & rotational week offs. Candidates with an availability of 15 days or less will be preferred This will be a work from office model (WFO) Candidates need to live within our specific transport boundaries in order to avail the door-to-door pickup and drop facility provided by the employer We offer attractive monthly incentives slabs based on performanceCompensation Bandwidth to be offered: 43k Per Month max + incentives as applicable
Interview Rounds will include, every round will be conducted basis the scores of the previous round:
First Round: HR Screening through Video Conference Second Round: Tool based aptitude assessment through Video Conference Third Round: Email and Chat based evaluation through Video Conference Final Round: Business Operations Round through Video ConferenceWe are looking for talented resources to be a part of our dynamic, encouraging, growth oriented and culturally rich Organization
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