International Voice Process

2 months ago


Bengaluru, India First Advantage Full time
Job Info Why First Advantage

We require excellent Voice skilled resources for our Customer Care team.

20 International quality voice resources who will be equally flexible and comfortable to pick up Calls , Emails and Chats basis the flow Shift Timing : North America Onboarding dates : April 2024

The qualification and competencies required for this position will be: 

Experience – 1-3 years Competency – Critical Thinking , Analytical mind, Problem solving approach, Matured and Accountable Education – Minimum UG (10+2 passed through full time education) and above / full time diploma from accredited Education boards Excellent English communication skills (Verbal & written) They should be willing to work in rotational night shifts (US) & rotational week offs. Candidates with an availability of 15 days or less will be preferred This will be a work from office model (WFO) Candidates need to live within our specific transport boundaries in order to avail the door-to-door pickup and drop facility provided by the employer We offer attractive monthly incentives slabs based on performance 

Compensation Bandwidth to be offered: 43k Per Month max + incentives as applicable

Interview Rounds will include, every round will be conducted basis the scores of the previous round:

First Round: HR Screening through Video Conference Second Round: Tool based aptitude assessment through Video Conference Third Round: Email and Chat based evaluation through Video Conference Final Round: Business Operations Round through Video Conference

We are looking for talented resources to be a part of our dynamic, encouraging, growth oriented and culturally rich  Organization



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