Lead Consultant

5 months ago

Bengaluru, India Manhattan Associates Full time

Description

Single point of contact for our customers and the Brand Ambassadors of Manhattan Associates who are responsible for continued Customer Success. Provide support on market-leading supply chain solutions offered by Manhattan Associates and help customers achieve their business goals Additionally responsible for providing new design solution for customer specific business requirements like enhancements, new functionality implementation, etc., Design activities include gathering the requirements, providing configuration, process recommendations and functional design document to the customer to arrive at an efficient business solution. Support activities include working with customer on our application issue, troubleshoot and provide feasible workarounds and conclusive root cause analysis. Contribute towards building and improving customer flow and domain/business knowledge base.  Work with technical team in developing new design solutions and permanent fix for our application issues. Testing responsibility including regression test scenarios to validate critical customer workflows to ensure all critical aspects of the implementation are working as expected along with successful delivery and deployment of our solution in customer production including post deployment support. Be a customer advocate and provide best practices, suggestions to customer business problems to alleviate DC operational bottlenecks. Act as a Subject Matter Expert in core/complex WM/OM concepts and provide functional guidance to other consultants as needed Ability to handle production outages and peak season support. Provide immediate workarounds on critical incidents to reduce business impact within prescribed SLA. Demonstrate quick thinking, analytical skills and problem solving to provide faster [sometimes out of the box] solutions to our customer business problems and help increase the ROI. Should be able to independently support high complexity customers and/or lead complex projects. May need to augment customer's level 2 support team to provide effective solution as part of Manhattan Premier Support program. Should be able to work across various products/versions offered by Manhattan Associates in the same segment as per the need. Collaborate efficiently with internal teams within Manhattan Associates to ensure the customer requests are handled with appropriate priority along with providing the needed business context. Customer management - Take ownership of periodic meetings with the customers to discuss various topics. Anticipate customer mood based on the direct interactions and help provide inputs to Manhattan Associates management. Provide training to newer members of the consulting team. Should be able to mentor/coach the new members of the team. Prioritize issues and projects for customer service project team

Position (Minimum) Requirements :

Bachelor’s or foreign equivalent degree in engineering, science or related technical field. Minimum 6 years of experience in supporting or implementing any supply chain packaged application software such as Distribution/Warehouse Management, Order Management, Labor Management, Transportation Management. Minimum 2 years of exposure to Cloud Software troubleshooting methods including [but not limited to] exposure to Postman, Kibana, Grafana etc. Minimum 4 years of experience with database troubleshooting using Oracle SQL or exposure to any related relational database. Minimum 2 years of exposure to UNIX/LINUX. Should know basic commands. Strong analytical and problem-solving skills.  Excellent interpersonal and communication [written and oral] skills. Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteeropportunities, your true self is always welcome here. Our team members’ backgrounds, experiences andperspectives add to us as a whole and make us unique.We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,disability, or status as a veteran. In the United States, Manhattan Associates participates in the EmploymentEligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with theSocial Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employmenteligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has beencompleted.

  • Sr Sales Consultant

    2 weeks ago

    Bengaluru, India R3 Consultant Full time

    Sales Consultant / Sr Sales ConsultantThe ideal candidate will develop relationships with people who come for consultation and offer the right solution in the form of hair loss treatment based on a persons face age profession personality and expectations.ResponsibilitiesProvide thorough hair check to diagnose the hair loss stageEducate the client on hair...

  • Sales Consultant Senior

    4 weeks ago

    Bengaluru, Karnataka, India R3 Consultant Full time

    About R3 ConsultantWe are a leading provider of hair loss solutions, and we are seeking a highly skilled Sales Consultant Senior to join our team.Job SummaryThe ideal candidate will develop strong relationships with clients, providing personalized solutions to address their hair loss concerns.Key ResponsibilitiesConduct thorough hair checks to diagnose the...

  • Sales Consultant Expert

    3 weeks ago

    Bengaluru, Karnataka, India R3 Consultant Full time

    Job Title: Sales Consultant ExpertJob Summary:At R3 Consultant, we are seeking a highly skilled Sales Consultant Expert to join our team. As a Sales Consultant Expert, you will be responsible for developing relationships with clients and offering personalized hair loss treatment solutions based on their individual needs and expectations.Key...

  • Sr Sales Consultant

    2 months ago

    Bengaluru, India R3 Consultant Full time

    Sales Consultant / Sr Sales Consultant The ideal candidate will develop relationships with people who come for consultation and offer the right solution in the form of hair loss treatment based on a persons face age profession personality and expectations. Responsibilities Provide thorough hair check to diagnose the hair loss stage Educate the...

  • Sales Consultant Senior

    2 weeks ago

    Bengaluru, Karnataka, India R3 Consultant Full time

    Sales and Business Development ExpertR3 Consultant is seeking a highly skilled Sales and Business Development Expert to join our team. As a Sales and Business Development Expert, you will be responsible for developing relationships with clients and offering tailored solutions to meet their needs.Key Responsibilities:Provide thorough hair checks to diagnose...

  • Lead Software Architect

    7 days ago

    Bengaluru, Karnataka, India consultant Full time

    **Job Summary**We are seeking an experienced Lead Software Architect to join our team as a key member of our technology division. The successful candidate will be responsible for leading the development and maintenance of our product, utilizing innovative technologies involving Enterprise Java and Distributed systems on Cloud.Key Responsibilities:Collaborate...

  • DevOps Engineer/Lead

    4 weeks ago

    Bengaluru, Karnataka, India r3 Consultant Full time

    Job DescriptionThe DevOps Lead will work in conjunction with the technical leadership to develop and implement the company's cloud roadmap, enhancing business agility and delivering modern solutions.The ideal candidate will demonstrate exceptional leadership and management skills, ensuring high-quality service delivery while meeting contractual obligations...

  • Java Technical Lead

    4 weeks ago

    Bengaluru, Karnataka, India PROCONNXT CONSULTANT Full time

    Job DescriptionWe are seeking a highly skilled Java Lead to join our team at PROCONNXT CONSULTANT. As a Java Lead, you will be responsible for leading and mentoring a team of Java developers, providing technical guidance and support.Key ResponsibilitiesLead and mentor a team of Java developers, providing technical guidance and support.Design and develop...

  • Sr Sales Consultant

    2 months ago

    Bengaluru, India R3 Consultant Full time

    Sales Consultant / Sr SalesConsultant The idealcandidate will develop relationships with people who come forconsultation and offer the right solution in the form of hair losstreatment based on a persons face age profession personality andexpectations. Responsibilities Provide thorough hair check to diagnose the hair lossstage Educate the client on hair...

  • Lead Consultant

    5 months ago

    Bengaluru, India Flipkart Full time

    Educational Qualifications: CA/MBA from premier institute or Engineering stream with strong experience in Functional Consultant. What you will be doing: ● Support the long-term technical vision for the team and organization. ● Build highly reliable, available and scalable solutions in Oracle Fusion to meet business requirements. ● Lead Support &...

  • Lead Consultant

    5 months ago

    Bengaluru, India Flipkart Full time

    Educational Qualifications:CA/MBA from premier institute or Engineering stream with strong experience in FunctionalConsultant.What you will be doing:● Support the long-term technical vision for the team and organization.● Build highly reliable, available and scalable solutions in Oracle Fusion to meet businessrequirements.● Lead Support &...

  • Lead Consultant

    3 weeks ago

    Bengaluru, Karnataka, India Manhattan Associates Full time

    Job Title: Lead ConsultantAt Manhattan Associates, we're seeking a highly skilled Lead Consultant to join our team. As a key member of our supply chain commerce technology team, you'll play a critical role in helping our customers achieve their business goals.Key Responsibilities:Provide single-point contact for customers and serve as a Brand Ambassador for...

  • Compensation Consultant Lead

    3 weeks ago

    Bengaluru, Karnataka, India IN002 Mercer Consulting (India) Private Limited Full time

    Job Summary:Mercer Consulting (India) Private Limited is seeking a highly skilled Compensation Consultant Lead to join our team in Bangalore. The ideal candidate will have a strong background in compensation consulting and experience in leading projects and delivery of rewards benchmarking and design related engagements.Key Responsibilities:Lead projects and...

  • Compensation Consulting Lead

    3 weeks ago

    Bengaluru, Karnataka, India IN002 Mercer Consulting (India) Private Limited Full time

    Job Summary:Mercer is seeking a highly skilled Compensation Consulting Lead to join our team in Bangalore. As a key member of our compensation consulting practice, you will be responsible for leading projects and delivering rewards benchmarking and design related engagements for clients in an identified industry or set of industries.Key Responsibilities:Lead...

  • Senior Consultant Lead

    7 days ago

    Bengaluru, Karnataka, India NR Consulting - India Full time

    Job Title: Senior Consultant LeadJob Description:We are seeking a highly experienced Senior Consultant Lead to join our team at NR Consulting - India. The ideal candidate will have a minimum of 10 years of experience in webMethods, with a strong background in support and development. Key responsibilities include conducting change reviews, ensuring adherence...

  • Strategic Consulting Lead

    6 days ago

    Bengaluru, Karnataka, India Wipro Full time

    Role PurposeAs a Principal Consultant-Technology at Wipro, you will be expected to have a deep area of consulting expertise, with a good understanding of the client's business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value.Main ResponsibilitiesLead end-to-end sales cycles for specific...

  • Lead Consultant

    4 weeks ago

    Bengaluru, India Flipkart Full time

    Everyone’s a dreamer. But at Flipkart, we don’t believe in just thinking, we believe in implementing our ideas and seeing the impact it has on the world around us. Flipkart gives you the perfect space to learn, grow and exercise your expertise to make shopping delightful for everyone! Here, you get to make an impact every day! What are we looking...

  • Lead Consultant

    6 days ago

    Bengaluru, India Genpact Full time

    About the Company:The company is a leading provider of Business Intelligence solutions using the SAP BusinessObjects suite. We value innovation, creativity, and a collaborative work environment.About the Role:Lead Consultant – SAP BOXILocation: Mumbai, BangaloreThe Senior SAP BOXi Developer will lead the design, development, and implementation of...

  • Lead Consultant

    2 months ago

    Bengaluru, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Lead Risk Analytics Consultant

    2 weeks ago

    Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a highly skilled professional to lead our Credit Risk Intelligence and Transformation team. We are looking for a Lead Risk Analytics Consultant to support our Credit Business Intelligence team, specifically in Commercial Banking Management Report and General Ledger based reporting.The Lead Risk Analytics Consultant will...