Lead Implementation Consultant
6 days ago
About Company - SaaS company that provides cloud-based enterprise software and services. They offer tools to allow for sales performance management, sales effectiveness, sales compensation, and employee engagement. Headquartered in San Jose, California.
Job Title: Lead Implementation Consultant
Location: Bangalore ( Hybrid) for Male candidates, WFH for Female candidates
Work Timings: 5:30pm IST to 2:30am IST
Function: Professional Services
Position Type: Full-time
Notice Period: Immediate to 45 days
THE OPPORTUNITY
As Professional Services Lead Consultant, you’ll be responsible for the project implementation lifecycle from beginning to end, including requirements gathering, documentation, configuration, leading the customer through User Acceptance Testing, and deployment across several products. Client interactions will typically be at the Director level and above at companies who expect a high level of customer service. We are seeking an individual with strong consulting experience, excellent communication, and customer management skills, preferably with domain expertise in sales compensation or management and experience with any programming language or skills with relational databases. We believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we’re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships.
THE TEAM
The Professional Services team is a mix of consultants, compensation experts, and sales professionals. The team comes from a plethora of industries including SaaS, consulting, financial services and management consulting. They’re a group of driven, highly motivated, self- starters who have the ability to adapt quickly and thrive in a fluid start-up culture. They are fast learners turned compensation consultants with the business savvy to execute complex projects in all client verticals and interact with any customer persona.
THE SKILL SET
- Bachelor's degree or equivalent experience
- 4-8 years of experience in Technology Consulting and Business Analysis, or related fields
- Translation of customer requirements into solution design with the ability to guide clients through the decision-making process and consult on best practices or business changes which will improve their solution and experience
- Strong technology and business acumen with matching problem-solving skills (business and technical)
- Deep understanding of SDLC, RDBMS data structures, and database concepts
- Strong skills in SQL development
- Prior experience with the relevant domain(s)
- System integration experience and troubleshooting skills
- Ability to work as functional lead on assigned projects and oversee the work of others as needed while driving customer outcomes
- Outstanding service-orientation, strong interpersonal and communication skills
- Strong analytical and problem-solving skills (business and technical)
- Past experience in a deadline-driven, fast-paced environment
- Self-aware, motivated, coachable, and able to work seamlessly as part of a larger team
- Able to work with minimal or no oversight
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