Assistant Manager Catering Sales

7 days ago

Jaipur, India FAIRMONT Full time
Job Description

What you will be doing:

  • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
  • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
  • Supervise service and overall coordination of all arrangements on BEO's on resumes.
  • Adheres to all standards, policies, and procedures.
  • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
  • Manages group room blocks and meeting space for average to large-sized assigned groups.
  • Uses his/her judgment to integrate current trends in event management and event design.
  • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
  • Participates in customer site inspections and assists with the sales process as necessary.
  • Performs other duties as assigned to meet business needs.
  • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner s experience. 
  • Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
  • Facilitates various meetings as perceives necessary (Banquet Event Order meeting, block review, etc).
  • “Up sells” all department services to include food and beverage, amenities, room rental fees and set ups. 

Qualifications

Your experience and skills include:

  • Proven strong leadership, interpersonal and training skills
  • Minimum 2 years of social event experiences  with similar capacity to 5 star hotels.
  • Good communication and customer contact skills
  • Proven ability to plan and organize events effectively with acute sense of detail and creativity
  • Understanding of computers and applications with a strong working knowledge of MS Word, Outlook, Excel and Opera preferred.
  • Ability to work well in stressful & high-pressure situations
  • A team player & builder


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