Data & Insights Consultant

4 weeks ago

Bangalore, India Visa Full time
Job Description

The Technical Business Analyst will assist the CMS Global Data Operations team in all areas related to data to produce and share insights, analytics and actionable business intelligence - both internally and externally, to drive performance and achieve strategic objectives.  The role will cover data to support ongoing operations and change or business data to gain perspective and value from the information stored.

 

What we expect of you, day to day.

  • Ability to gather and document business requirements. 

  • Work closely with BI Manager/Report Developers and functional business areas within VPL for the delivery of accurate, insightful, timely and relevant requirements across the business (internal). 

  • Work across the business to understand different requirements. 

  • Understands data governance including data classification and retention. 

  • Undertakes trend and root cause analysis to provide customer and business insight and recommendations.

  • Support internal teams to present data in a meaningful and insightful manner.  

  • Influences stakeholders with Subject Matter Expertise Enhance operational performance and decision making through the analysis of operational data and KPI scorecards.  

  • Support and documented business scenarios. 

  • Provide input into the usage of data across technical and non-technical solutions. 

  • Work closely with key stakeholders across the Visa Direct and Visa Payments Limited. 

  • Support business wide data quality awareness (preferable).

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.


Qualifications

What we’re after…
• Demonstrates use of data across the broad suite of use cases.
• Maintains close working relationships across the teams in the organisation seeking support and sharing details to respond to strategic objectives.
• Excellent communication and interpersonal skills to support other members of the team, sharing technical and operational knowledge in a helpful and timely fashion.
• Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers.
• Strategic thinker who looks for opportunities to create long term impact and ongoing development of the use of data and progression to meet evolving demand.
• Self-starter and self-motivated, with the ability to challenge and question the status quo in an appropriate manner while addressing the broad needs of the organisation and more locally with the delivery team.
• Effective prioritisation and multi-tasking - able to prioritise quickly and effectively. Maintains a can-do attitude.
• Open to feedback, able to deal with ambiguity and work on multiple concurrent activities.
• Calm under pressure and naturally curious to solve problems, explore new techniques and technologies.

Technical Experience
• Understanding of data and data analysis
• Understanding of database structure principles across both relational and no-SQL database technologies (nice to have)
• Knowledge of SQL and database technologies including DB2, MS-SQL (nice to have)
• Experience in Data Visualization tools
• Experience in any program languages such as Python, SQL etc.
• Experience in data migration projects
• Proficiency in use of MS Excel as a preferred business tool across non-technical teams
• Proven analytical skills and a problem-solving attitude focussed on data and how to gain the maximum benefit from the data used and stored through the lens of business and technical advantage.
• Experience in Agile software development experience such as SCRUM, Kanban, SAFe, Jira
• Ability to break down and solve complex problems and follow solutions through to completion.



Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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