Senior Disaster Recovery and Business Continuity Manager

2 weeks ago

New Delhi, India DOW CHEMICAL INTERNATIONAL PVT. LTD. Full time

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. 

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role

The Senior Enterprise Resiliency Manager is responsible for the leading the Enterprise Resilience Program including planning, organizing, and coordinating all aspects of the ongoing program elements. The Senior Enterprise Resiliency Manager is required to be a highly knowledgeable subject matter expert, with a broad set of skills that cross technical, business, project, risk, crisis management and vendor management. The Senior Enterprise Resiliency Manager supports problem resolution and status reporting for Dow’s global business environments, IT services, and processes. This includes planning and execution of Business Continuity exercises, assistance with implementation of new processes into the business resiliency plans and support of real-time business continuity plan activations. The Senior Enterprise Resiliency Manager is responsible for the support of the Information Technology Disaster Recovery (DR) Program including planning, organizing, and coordinating all aspects of the ongoing DR program elements. The Senior Enterprise Resiliency Manager supports problem resolution and status reporting for global DR infrastructure, environments, and processes. This includes planning and execution of DR exercises, assistance with implementation of new technologies into the DR portfolio and support of real-time DR activations.

Responsibilities

Maintain DR plans for Dow enterprise critical applications and systems ensuring recovery procedures for business critical applications in a 7x24 global delivery model. Conduct DR exercises to ensure readiness in the event of an actual declaration. Identify gaps found during testing between recovery objectives and recovery capabilities. Assist with the development of remediation plans to address findings. Provide guidance and act as subject matter expert as it pertains to DR which also includes Cyber Recovery Coordinate and execute approved adjustments and changes that increase performance and availability of applications, based on Business Impact Analysis (BIA) requirements. Contract and vendor management: Work with assigned vendor resources in the areas pertaining to DR. Review of SaaS solution vendors Resiliency and SLA to ensure meet Dow’s requirements and expectations as a vendor/supplier. Assess and report technical risk in the areas pertaining to DR. Assist with evaluation of new technology and tools and work with technical teams to build business cases for their use. Participate in cross functional reviews and identify high risk areas pertaining to DR scope. Contribute to and maintain system standards including Change Management and Software Development Lifecycle (SDLC). Practice Owner within Dow for IT Services Resiliency practice as part of our Services Management in alignment with ITIL. Research and recommend possible automated approaches for DR tasks. Facilitate DR vulnerability studies and impact assessments. Identify opportunities for improvement and lead deep dives on key initiatives through program and project reviews. Conduct Business Continuity exercises to ensure readiness in the event of an actual business disruption. Identify gaps found during exercises between recovery objectives and recovery capabilities. Assist with the development of remediation plans to address findings. Provide guidance and act as subject matter expert as it pertains to Resiliency alternatives and vital records for the business functions. Coordinate and execute approved adjustments and changes that increase performance and availability of business processes, based on BIA requirements. Research and recommend possible automated approaches for Business Resiliency planning tasks. Business Impact Analysis – SME and facilitator with the business to understand impact of loss of critical work processes and applications to guide businesses and functions on business continuity plan, IT disaster recovery plan, and crisis communications. Facilitate BIAs. Identify opportunities for improvement and lead deep dives on key initiatives through program and plan reviews. Work closely with ES&S and Crisis Management team members to continually mature and improve the response to disruptive events. Identify and communicate any gaps between Enterprise Resiliency requirements and capabilities.

Qualifications

Bachelor degree 10 years of relevant experience

Preferred Skills

Bachelor degree in IT discipline preferred Experience leading for Cyber Recovery Planning, Readiness and exercises Experience leading the team of contractor resources aligned to DR and Business Continuity tasking. Experience working closely with Enterprise Architecture and Cloud Platform teams to design, establish, and manage the set of DR Service Offerings for Dow both on-premise and in Azure Cloud Experience with disaster recovery and business continuity planning

Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee: 

Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.  Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.  Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.  Become a Dow shareholder through various employee stock programs. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.  Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.  Global Paid Time Off (PTO) policies:Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). ​Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 

Join our team, we can make a difference together. 

About Dow Chemical International Pvt Ltd

Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.

A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career.

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