Team Leader Operations
4 months ago
About Client:
Our Client is a global measurement , data analytics and information services company for retail and consumer intelligence providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. They combine unparalleled datasets, pioneering technology and the brightest minds in the industry, to create insights supplying quality measurement and analytics—at a global scale, across the omnichannel.
About the job
Accountable for the implementation and improvements of operational processes and standards in the country, including quality performance and issue resolution while driving an ongoing improvement. Drive an on-going focus and improvement in Right First Time delivery to contribute to client satisfaction
Responsibilities
- Responsible in ensuring the quality performance monitoring, reporting and analysis of respective Operations department
- Participation in quality improvement plans such as Quality Walk, Quality Focus Meetings, Root Cause Analysis activities and Operational Excellence programs when require
- Work with the quality team on first time right and cycle time reporting alongside with
- operations team to identify focus areas
- Ensure appropriate communication and escalation of issues to relevant senior stakeholders.
- Providing expert advice to BAU team on difficult queries, ensure sufficient workaround or
- testing is done before escalating to Enablement team
- Manage close links with Enablement and Ops leaders to ensure quality and delivery standards are met / exceeded alongside with high levels of customer satisfaction on product content.
Desired Specifications:
· Work Experience: in a leadership role for minimum 8years Technical expertise: Big Data Management , hands on experience in any of the big data tools would be an added advantage.
· Academic background: Undergraduate in Arts/Science/Technology AND Master’s in business administration/ IT /Business Analytics from a renowned institution OR any Executive Management programs related to Data Analytics
Work location: Chennai
-
Team Leader Operations
4 months ago
chennai, India Saaki Argus & Averil Consulting Full timeAbout Client: Our Client is a global measurement , data analytics and information services company for retail and consumer intelligence providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. They combine unparalleled datasets, pioneering technology and the brightest minds in the...
-
Team Leader
2 days ago
chennai, India ICCS Full timePosition: Team Leader – Operations (Ecommerce) Experience: 1-2 Years Notice Period: Immediate -15 Days Location: Chennai · Preferably with Ecommerce background, should have 1-2 years’ experience in handling the strength of 15-20 along with handling Inbound & Outbound vertical. · Coordination between Manger and Team Members ...
-
Team Leader
4 months ago
Chennai, India ICCS Full timePosition: Team Leader – Operations (Ecommerce) Experience: 1-2 Years Notice Period: Immediate -15 Days Location: Chennai · Preferably with Ecommerce background, should have 1-2 years’ experience in handling the strength of 15-20 along with handling Inbound & Outbound vertical. · Coordination between Manger and Team Members · Handle a...
-
Team Leader
2 weeks ago
Chennai, India NielsenIQ Full timeCompany Description NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex...
-
Team Leader
4 months ago
Chennai, India NielsenIQ Full timeCompany Description NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex...
-
Team Leader
2 days ago
chennai, India CapTalent HR Full timeWe are looking for Sales Team leader - BPO sector. Work location : Chennai Languages : English & Hindi Experience : 2 to 4yrs Role As a Team Leader, you will be responsible for managing the team who is making sales calls and closing sales pitches with our members. To be a successful Team Leader, you should be persuasive and able to work in a...
-
Team Leader
2 weeks ago
Chennai, India CapTalent HR Full timeWe are looking for Sales Team leader - BPO sector.Work location : ChennaiLanguages : English & HindiExperience : 2 to 4yrsRole As a Team Leader, you will be responsible for managing the team who is making sales calls and closing sales pitches with our members. To be a successful Team Leader, you should be persuasive and able to work in a high-pressure...
-
Team Leader
4 months ago
Chennai, India Lennox Full timeJob Description Under general supervision, evaluates and processes basic Lennox Industries customer email and online inquiries for price, availability, order placement and return goods authorizations. Responsible for the day-to-day operations of a team of representatives that handles customer service inquiries and problems The supervisor must take...
-
Team Leader
2 days ago
chennai, India NielsenIQ Full timeCompany Description NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the...
-
Team Leader
4 days ago
Chennai, India NielsenIQ Full timeCompany Description NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex...
-
Team Leader
2 days ago
chennai, India CapTalent HR Full timeWe are looking for Sales Team leader - BPO sector. Work location : Chennai Experience : 2 to 4yrs Role As a Team Leader, you will be responsible for managing the team who is making sales calls and closing sales pitches with our members. To be a successful Team Leader, you should be persuasive and able to work in a high-pressure environment. Ultimately, a...
-
Team Leader
2 months ago
Chennai, India CapTalent HR Full timeWe are looking for Sales Team leader - BPO sector.Work location : ChennaiExperience : 2 to 4yrsRole As a Team Leader, you will be responsible for managing the team who is making sales calls and closing sales pitches with our members. To be a successful Team Leader, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top...
-
Team Leader
3 months ago
Chennai, India ATSPL - Tamil Nadu - D14 Full timeResponsible for shift operations at our Delivery Station(DS) and support the DS management in performance improvement with consistency and driving the operational plan.Key job responsibilitiesAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking...
-
Team Leader
1 week ago
Chennai, India LEMONPEAK Full timeCompany DescriptionLemonpeak offers a range of award-winning software solutions, BPO services, and IT infra management. With a strong focus on service excellence and transparency, Lemonpeak has a track record of over a decade in delivering top-notch solutions to key businesses. The company provides a people-centric work environment with smart career...
-
Team Leader
3 weeks ago
Chennai, India LEMONPEAK Full timeCompany DescriptionLemonpeak offers a range of award-winning software solutions, BPO services, and IT infra management. With a strong focus on service excellence and transparency, Lemonpeak has a track record of over a decade in delivering top-notch solutions to key businesses. The company provides a people-centric work environment with smart career...
-
Team Leader
1 week ago
Chennai, India LEMONPEAK Full timeCompany Description Lemonpeak offers a range of award-winning software solutions, BPO services, and IT infra management. With a strong focus on service excellence and transparency, Lemonpeak has a track record of over a decade in delivering top-notch solutions to key businesses. The company provides a people-centric work environment with smart career...
-
Team Leader
3 weeks ago
Chennai, India LEMONPEAK Full timeCompany DescriptionLemonpeak offers a range of award-winning software solutions, BPO services, and IT infra management. With a strong focus on service excellence and transparency, Lemonpeak has a track record of over a decade in delivering top-notch solutions to key businesses. The company provides a people-centric work environment with smart career...
-
Team Leader
4 months ago
Chennai, India 2coms Full timeUrgently hiring for Team Leader Our client is an American multinational information technology services and consulting company. Designation: Team Leader Location: Chennai Experience: 5+ yearsROLE: Coordinating, managing, relationship building and becoming a successful interface between...
-
Team Leader, AMZL
3 days ago
chennai, India ATSPL - Tamil Nadu Full timeAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a...
-
Team Leader, AMZL
3 months ago
Chennai, India ATSPL - Tamil Nadu Full timeAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a...