Professional Services Consultant

3 months ago

Bengaluru, India Fortinet Full time

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Professional Services Consultant to contribute to the success of our rapidly growing business.

You would act as a Professional Services Consultant to provide exceptional customer service for our loyal customers. The ideal candidate is energetic and passionate about working for Fortinet and supporting our customers while developing good and respected relationships with internal and external customers. This is a great opportunity to excel in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security.

As a Professional Services Consultant you will:

§ Develops a clear overall understanding of customer engagement (objectives, project scope, business, and technical requirements) and DevOps customization requirements. 

§ Participates in design or scoping meetings and provides input related to the development of statements of work based on accurate analysis of customers' requirements. 

§ Drives and takes an active role in the various phases of a typical project delivery (e.g. design, development, testing and validation, implementation, and customization). 

§ Develop project-related documents (e.g. architecture documents, operations guides) 

§ Assists customers through the rollout of the proposed solution. 

§ Performs knowledge transfer sessions for customers’ staff. 

§ Completes and submits internal required administrative tasks (e.g. timesheets, project reports).

 § Continuously works on developing knowledge and skills to remain proficient with the relevant skills required for SOAR and DevOps activities (e.g. language, framework, standards), Fortinet technologies, products and services – and security

We Are Looking For:

§ Development skills and experience following industry-standard development methodologies. 

§ Experience in Customer-facing roles. 

§ Very good presentation and technical documentation skills. 

§ Ability to adapt seamlessly to shifting priorities, demands, and timelines. Flexible working hours. 

§ Positive customer service attitude with very good soft skills. 

§ Strong commitment and self-driven individual. 

§ Ability to work independently and to collaborate with cross-functional teams. 

§ Ability and desire to learn new languages and technologies. 

§ Proficient in exploring, and integrating new technologies, programming languages, or frameworks. 

§ Working understanding of common network topologies and hardware such as firewalls, and load balancers. 

§ Fundamental knowledge of security threats (e.g. phishing, MITM, SQL Injection, DoS, CVE). 

§ Hands-on experience in building, administering, and maintaining servers. Strong experience in software programming and development, including scripting. Strongly recommended: Python, Java, PHP, Bash. 

§ Experience in industry-standard common continuous integration/automation tools and frameworks. E.g. Ansible, Terraform, YML, Jinja, GitLab, Jenkins, or Buddy.

 § Development of projects related to network/infrastructure and automation (e.g. ZTP, mass roll-out). 

§ Experience with at least one major Cloud infrastructure (AWS, Azure, GCP, OpenStack).

About Our Team:

Our team culture emphasizes collaboration, continuous improvement, customer-centricity, innovation, and accountability. By embedding these values into our ethos and culture, we create a dynamic and supportive environment that drives excellence and innovation while maintaining a strong focus on our customers' needs and satisfaction.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

#L1onsite

  • Professional Service Consultant

    4 days ago

    Bengaluru, India Nexthink Full time

    Job DescriptionTo support Nexthink Professional Services and the Nexthink Accelerate team, we are looking for a Delivery Consultant who can provide service activities to Nexthink strategic accounts and provide ongoing value to Nexthink customers in different areas of operations.The role focuses on working with Service Delivery Managers and consultants to...

  • Professional Services Consultant

    3 weeks ago

    Bengaluru, India NetApp Full time

    Title: Professional Services Consultant Location: Bangalore, Karnataka, IN, 560071 Requisition ID: 126503 Job SummaryResident Support Engineer - Services position in which predominant job responsibilities and requirements are to support to a large enterprise service provider environment. Will be required to provide technical expertise and troubleshooting...

  • Professional Services Consultant

    3 months ago

    Bengaluru, India SmartStream Technologies Full time

    Position: Professional Services ConsultantDescription: This is an exciting opportunity to work with SmartStream’s latest products, being responsible for the design, installation, configuration, and training necessary to deliver client solutions. You will be responsible for the design and delivery of solutions across all client projects, simultaneously...

  • Professional Services Consultant

    3 months ago

    Bengaluru, India SmartStream Technologies Full time

    Position: Professional Services Consultant Description: This is an exciting opportunity to work with SmartStream’s latest products, being responsible for the design, installation, configuration, and training necessary to deliver client solutions. You will be responsible for the design and delivery of solutions across all client projects, simultaneously...

  • Professional Services Manager

    4 weeks ago

    Bengaluru, India Tuebora Inc Full time

    Company Description Tuebora, based in Santa Clara, CA, USA, and Bengaluru, India, is a pioneer in access governance, offering a Cloud-based IAM solution covering the entire IAM lifecycle. Tuebora's Self Driven Solution is built on prescriptive analytics, rapid implementation, adaptive automation, and transparent metrics. The IAM Service Platform portfolio...

  • Professional Services Manager

    3 weeks ago

    Bengaluru, India Tuebora Inc Full time

    Company Description Tuebora, based in Santa Clara, CA, USA, and Bengaluru, India, is a pioneer in access governance, offering a Cloud-based IAM solution covering the entire IAM lifecycle. Tuebora's Self Driven Solution is built on prescriptive analytics, rapid implementation, adaptive automation, and transparent metrics. The IAM Service Platform portfolio...

  • Service Now Professionals

    10 hours ago

    Bengaluru, India Tata Consultancy Services Full time

    Job Description-Required Experience :4 to 8 YearsFamiliarity with IT service managementITSMtoolsets preferably service Now, Experience inITIL Service Asset Configuration Management .Good years' experience as aService Now Administrator/Developerwith JavaScript ITIL foundation certificate is desirablePractical experience in ITIL service management functions...

  • Service Now Professionals

    2 days ago

    Bengaluru, India Tata Consultancy Services Full time

    Job Description-Required Experience :4 to 8 YearsFamiliarity with IT service management ITSM toolsets preferably service Now, Experience in ITIL Service Asset Configuration Management.Good years' experience as a Service Now Administrator/Developer with JavaScript ITIL foundation certificate is desirablePractical experience in ITIL service management...

  • Service Now Professionals

    3 days ago

    Bengaluru, India Tata Consultancy Services Full time

    Job Description-Required Experience :4 to 8 YearsFamiliarity with IT service management ITSM toolsets preferably service Now, Experience in ITIL Service Asset Configuration Management.Good years' experience as a Service Now Administrator/Developer with JavaScript ITIL foundation certificate is desirablePractical experience in ITIL service management...

  • Sr Consultant, Professional Services Engineer

    4 months ago

    Bengaluru, India TransUnion LLC Full time

    What We'll Bring: As part of the Professional Services Team, you will be responsible for deploying and supporting the Trusted Caller Solutions in the cloud or on-premises client infrastructure. You will be assisting with successfully on-boarding multiple customers onto the TCS platform. The work is technically challenging and highly rewarding and will be...

  • Delivery Partner

    4 months ago

    Bengaluru, India Blue Yonder Full time

    Scope: - As a team lead of our India Professional Services Team, you will report to Regional Vice President, Professional Services, APAC region. You are responsible for the successful delivery of Blue Yonder’s solutions within our India region customer base, ensuring that a quality, integrated software solution is delivered in a timely manner, at budget,...

  • Professional Services Consultant 3

    5 months ago

    Bengaluru, India Adobe Full time

    Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

  • Sr Sales Consultant

    3 days ago

    Bengaluru, India R3 Consultant Full time

    Sales Consultant / Sr Sales Consultant The ideal candidate will develop relationships with people who come for consultation and offer the right solution in the form of hair loss treatment based on a persons face age profession personality and expectations. Responsibilities Provide thorough hair check to diagnose the hair loss stage Educate the...

  • Consultant/Senior Consultant-Consulting Services

    4 months ago

    Bengaluru, India Delta Capita Full time

    DescriptionRole Summary This is a fantastic opportunity to join our fast-growing Consulting Business working with some of the world’s leading financial institutions. As a Senior Consultant, the successful candidate will work directly with our clients to ensure they receive the high quality consulting services that Delta Capita (DC) offers. The ideal...

  • Quality Assurance Professional: Application Services

    4 weeks ago

    Bengaluru, Karnataka, India IBM Full time

    Introduction At IBM, we're driven to create innovative solutions that transform industries and lives. We are seeking a collaborative and confident Project Manager for our Productivity Measurement Lab (PML) to lead and manage Productivity measurement initiatives to measure productivity by defining key performance indicators (KPIs), identifying heterogeneous...

  • Plant HR

    3 weeks ago

    Bengaluru/ Bangalore, India RGF Professional Full time

    Apply for Plant HR & IR Head, Career Progress Consultants in Bengaluru/ Bangalore for 5 - 8 Year of Experience on TimesJobs.com.

  • SAP Customer Service Consultant

    2 weeks ago

    Bengaluru, India NTT DATA Services Full time

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a SAP Customer Service Consultant to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).Job description At least 6 years of SAP...

  • SAP Customer Service Consultant

    1 week ago

    Bengaluru, India NTT DATA Services Full time

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a SAP Customer Service Consultant to join our team in Bengaluru, Karnātaka (IN-KA), India (IN). Job description At least 6...

  • Data Integration Professional

    6 months ago

    Bengaluru, Karnataka, India PradeepIT Consulting Services Full time

    **About the job Data Integration Professional - GCP | Permanent Remote work**: **Job description**: Collaborating with business stakeholders and IT teams to gather data integration Building and maintaining data integration workflows using ETL (Extract, Transform, Load tools,APIs, or custom scripts to ensure timely and accurate data synchronization...

  • Service Consultant

    2 months ago

    Bengaluru, India OLR Full time

    Role overviewOLR teams consist of highly talented well-disciplined, committed, capable professionals in their own discipline; self-organizing, adaptable and cross-functional. The OLR approach for delivery and operations is built on 20-years leading global omnichannel solutions across a range of industries. Continuously learning, improving and evolving...