L2 Application Support Engineers
2 weeks ago
: Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with infrastructure service support team members. End to end Incident management including investigation and resolution; handover to L3 for any code changes. Ensure all production changes are made in accordance with life-cycle methodology and risk guidelines. Make configuration change or apply patch to meet customer requirements or resolve complaints. Drive product and process quality improvement. Minimizing customer escalations proactively with proper customer response and updates. Analysis of issue while escalating to L3 level/SMEs. Overlook and intervene in compliances Meeting first response time SLA , using ticketing tool and work with L1 & L3 team and SMEs on the same. Support Ticket Reduction (Normalized as Average number of tickets per installation).
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L2 Application Support Engineer
3 weeks ago
Delhi, India PSC Biotech Full timeJob DescriptionPSC Software®’s ACE® platform is a revolutionary electronic Quality Management System (eQMS), electronic Document Management System (eDMS), Learning Management System (LMS), and Inspection Management System. The ACE® platform is designed to streamline and simplify complex business processes. With its highly configurable, workflow-based...
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L2 Application Support Engineer
4 days ago
Delhi, India PSC Biotech Full timeJob DescriptionPSC Software®’s ACE® platform is a revolutionary electronic Quality Management System (eQMS), electronic Document Management System (eDMS), Learning Management System (LMS), and Inspection Management System. The ACE® platform is designed to streamline and simplify complex business processes. With its highly configurable, workflow-based...
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Flexcube Support
2 months ago
New Delhi, India Clover Infotech Private Limited Full timeShould have 1 -2 years of experience in FCR and FCC ApplicationLogging of new incident tickets service requests in IT helpdesk tool for issues reported through call or emailMonitoring of tickets logged through ticketing toolFirst Point of Contact and entry point for Business User’s Incidents and Service RequestsMonitoring of mass incident tickets and...
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Flexcube Support
2 weeks ago
New Delhi, India Clover Infotech Private Limited Full timeShould have 1 -2 years of experience in FCR and FCC Application Logging of new incident tickets service requests in IT helpdesk tool for issues reported through call or email Monitoring of tickets logged through ticketing tool First Point of Contact and entry point for Business User’s Incidents and Service Requests Monitoring of mass incident tickets...
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Finacle L2 Support
2 months ago
Delhi, India IDBI Intech Full timeShould have knowledge of Finacle Core OR Feba - Should know basic front-end menus - Should be aware of important data tables in Core / Feba - Should be able to do basic development as required for L2 support. - Should know Finacle architecture. **Skills Required**: - Finacle 10x, Finacle L2 Support **Educational Qualification**: B.Sc./BE/ME/MCA/M.Sc....
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MS Engineer
2 weeks ago
New Delhi, India NTT DATA Full timeJob DescriptionNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...
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MS Engineer
3 weeks ago
new delhi, India NTT DATA Full timeJob Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...
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MS Engineer
3 weeks ago
New Delhi, India NTT DATA Full timeJob Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...
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MS Engineer
2 weeks ago
new delhi, India NTT DATA Full timeJob Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...
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MS Engineer
2 weeks ago
New Delhi, India NTT DATA Full timeJob Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...
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MS Engineer
2 weeks ago
New Delhi, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...
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MS Engineer
4 weeks ago
New Delhi, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...
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Senior Application Support Engineer
4 weeks ago
Delhi, India CrimsonLogic Pte Ltd Full timeResponsibilities:Provide advanced technical support for specific applications/systems, serving as the escalation point for complex issues from L1 support.Analyze and troubleshoot intricate technical problems, conduct in-depth root cause analysis and implementingeffective solutions or bug fixes toensure optimal system performance.Collaborate closely with L1...
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Senior Application Support Engineer
4 weeks ago
delhi, India CrimsonLogic Pte Ltd Full timeResponsibilities:Provide advanced technical support for specific applications/systems, serving as the escalation point for complex issues from L1 support.Analyze and troubleshoot intricate technical problems, conduct in-depth root cause analysis and implementing effective solutions or bug fixes to ensure optimal system performance.Collaborate closely with...
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ISP System Support L2
1 month ago
Delhi, Delhi, India SEVEN CONSULTANCY Full timeApply for ISP System Support L2, Career Progress Consultants in Delhi ,Delhi/ NCR for 2 - 5 Year of Experience on
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ISP System Support L2
2 weeks ago
Delhi, Delhi, India SEVEN CONSULTANCY Full timeApply for ISP System Support L2, Career Progress Consultants in Delhi ,Delhi/ NCR for 2 - 5 Year of Experience on
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Application Support
2 months ago
Delhi, India Flintex Consulting Pte Ltd Full timeJob Description• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions• In charge of the inventory of all the Applications used in the company as well as regular check of Active and...
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Application Support
2 weeks ago
Delhi, India Flintex Consulting Pte Ltd Full timeJob Description• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions• In charge of the inventory of all the Applications used in the company as well as regular check of Active and...
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ISP System Support L2
4 weeks ago
Delhi, India SEVEN CONSULTANCY Full timeApply for ISP System Support L2, Career Progress Consultants in Delhi ,Delhi/ NCR for 2 - 5 Year of Experience on TimesJobs.com.
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Application Support Engineer
2 weeks ago
new delhi, India G10X Full timeApplication Support Engineer Exp: 4 to 10 yrsWork Location: Kochi / RemoteWork Timing: 1 PM to 10 PMleast 4+ years experience in Application Supportof SQLBackgroundsolving, Troubleshooting and Resolution.cause analysis skills, 5 Whys, Problem management skills etcmonitoring of Application and Infrastructure state. Alert response.tasks to keep platform...