L2 Application Support Engineers
6 months ago
: Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with infrastructure service support team members. End to end Incident management including investigation and resolution; handover to L3 for any code changes. Ensure all production changes are made in accordance with life-cycle methodology and risk guidelines. Make configuration change or apply patch to meet customer requirements or resolve complaints. Drive product and process quality improvement. Minimizing customer escalations proactively with proper customer response and updates. Analysis of issue while escalating to L3 level/SMEs. Overlook and intervene in compliances Meeting first response time SLA , using ticketing tool and work with L1 & L3 team and SMEs on the same. Support Ticket Reduction (Normalized as Average number of tickets per installation).
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Application Support Specialist
3 weeks ago
Delhi, Delhi, India Clover Infotech Private Limited Full timeJob Title: L2 Application Support EngineerJob Summary: We are looking for an L2 Application Support Engineer to join our team. The successful candidate will be responsible for the day-to-day maintenance of application systems in operation.Key Responsibilities: Identify and troubleshoot application issues and resolve or escalate them appropriately.Conduct...
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Flexcube Support
6 months ago
New Delhi, India Clover Infotech Private Limited Full timeShould have 1 -2 years of experience in FCR and FCC Application Logging of new incident tickets service requests in IT helpdesk tool for issues reported through call or email Monitoring of tickets logged through ticketing tool First Point of Contact and entry point for Business User’s Incidents and Service Requests Monitoring of mass incident tickets...
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IT Support L2
3 weeks ago
Delhi, Delhi, India TheSqua.re Full time**Designation-IT Support L2** **Job Overview**: **Responsibilities**: - Install, configure, and troubleshoot hardware and software. - Manage Active Directory accounts and permissions. - Perform regular system backups and monitor storage usage. - Create and maintain documentation of network infrastructure and procedures. - Monitor network links activity and...
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Application Support Engineer
1 month ago
New Delhi, India 2coms Full timeJob DescriptionLooking For Application Support With Service Now/Zoho Professionals For Global IT MNC @DelhiGreetings From 2COMS Group!Exp - 2- 6 yrsLocation: DelhiNotice Period: Immediate JoinerJob Description:Must-Have: Hands-on experience in Application Support (L1, L2), experience in API, and should have experience in any programming languages (eg.....
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Network Engineer L2
1 month ago
New Delhi, India NTT Full timeJOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...
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Network Engineer L2 Position
1 month ago
Delhi, Delhi, India Redrob Full timeUnlock Your Potential with RedrobAt Redrob, we're on a mission to revolutionize professional development. As a Network Engineer L2, you'll be part of our dynamic community, working with renowned employers and enjoying top-notch facilities.Key Responsibilities:Provide Level 2 support to in-house networks and client networksConfigure and set up switches,...
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Networking Support L2
2 weeks ago
Barakhamba, Delhi, Delhi, India ACE INFOTEXiS PVT.LTD . Full time**Urgently requires a Software Application Support (L2)** **Location: Delhi** **Salary: Rs.30,000-Rs.38,000** **Qualification: B.Tech (CS/IT/ECE)/ M.Sc (CS/IT)/MCA** **Experience: Minimum 3 Years Post Qualification** **Skills & Requirements**: - **Knowledge of testing on Mobiles/ Websites, App**: - **MS-Office**: - **Knowledge of Database, SQL,...
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Network Engineer L2
4 weeks ago
New Delhi, India NTT DATA Full timeJob Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...
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L2 Engineer
1 week ago
delhi, India Biocon Full timeShould have good knowledge on HMI & SCADA Programming, Historian (like OSI PI, GE Proficy etc), different Industrial Communication Protocols and its Troubleshooting.Knowledge in implementation of SCADA /L2 Layer (DAS, DCS) implementation.Evaluate Plant Automation systems such as PLC'S, DCS's, SCADA's, IPQA equipment's, L2 systems etc. for their capability to...
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NOC L2 Engineer
3 weeks ago
New Delhi, India Excitel Broadband Full timeJob Summary:We are looking for NOC L2 Engineer who will be responsible forday-to-day network operationsduring their shift and ensure the maintenance ofhighly available network architectures.Key Responsibilities:Proactively monitor the network infrastructure, identifying and resolving network issues in real time.Troubleshoot network infrastructure devices,...
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Application Support Engineer
1 week ago
delhi, India Sycamore Informatics Inc. Full timeApplication Support EngineerExperience - 3 - 5 yearsLocation - RemoteRoles and Responsibilities1. Primary responsibility is to address customer issues and resolve them promptly and efficiently.2. Identify the root causes of application errors and develop contingency plans promptly.3. Manage code migration across environments to ensure continuous and...
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NOC L2 Engineer
1 month ago
New Delhi, India Excitel Broadband Full timeJob Summary: We are looking for NOC L2 Engineer who will be responsible for day-to-day network operations during their shift and ensure the maintenance of highly available network architectures. Key Responsibilities: Proactively monitor the network infrastructure, identifying and resolving network issues in real time. Troubleshoot network...
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Application Support Engineer
1 month ago
New Delhi, India 2coms Full timeLooking For Application Support With Service Now/Zoho Professionals For Global IT MNC @DelhiGreetings From 2COMS Group!Exp - 2- 6 yrsLocation: DelhiNotice Period: Immediate JoinerJob Description:Must-Have: Hands-on experience in Application Support (L1, L2), experience in API, and should have experience in any programming languages (eg.. python,...
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Application Support Engineer
1 week ago
Delhi, India Sycamore Informatics Inc. Full timeApplication Support EngineerExperience - 3 - 5 yearsLocation - RemoteRoles and Responsibilities1. Primary responsibility is to address customer issues and resolve them promptly and efficiently.2. Identify the root causes of application errors and develop contingency plans promptly.3. Manage code migration across environments to ensure continuous and...
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Application Support Engineer
1 week ago
delhi, India Sycamore Informatics Inc. Full timeApplication Support Engineer Experience - 3 - 5 years Location - Remote Roles and Responsibilities 1. Primary responsibility is to address customer issues and resolve them promptly and efficiently. 2. Identify the root causes of application errors and develop contingency plans promptly. 3. Manage code migration across environments to ensure continuous and...
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Application Support Engineer
1 week ago
delhi, India Sycamore Informatics Inc. Full timeApplication Support EngineerExperience - 3 - 5 yearsLocation - RemoteRoles and Responsibilities1. Primary responsibility is to address customer issues and resolve them promptly and efficiently.2. Identify the root causes of application errors and develop contingency plans promptly.3. Manage code migration across environments to ensure continuous and...
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SOC L2-Noida
3 months ago
New Delhi, India NTT Full timeJOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...
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Linux - L2
3 weeks ago
New Delhi, India NTT Full timeJOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...
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Linux - L2
2 weeks ago
New Delhi, India NTT DATA Full timeJob Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...
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NOC L2 Engineer
1 month ago
New Delhi, India Excitel Broadband Full timeJob Summary:We are looking for NOC L2 Engineer who will be responsible for day-to-day network operations during their shift and ensure the maintenance of highly available network architectures. Key Responsibilities:Proactively monitor the network infrastructure, identifying and resolving network issues in real time.Troubleshoot network infrastructure...