Senior Engineer
7 months ago
Job Responsibilities
1. Be responsible for the daily support of server hardware, peripherals and basic network, eliminate all kinds of faults in time to ensure the normal operation of IT infrastructure globally.
2. Mainly focus on supporting Client and Server related tasks, the time proportion is approximately 70%/30%.
Client tasks:
Server tasks:
Tickets handling Server OS installation, configuration, operation and maintenance Server monthly patching support.
Background & Skills
• Bachelor degree or above, major in Computer Science, electronic communication or automation related, 3-5 years IT Infrastructure Operations engineering experience or other related supporting experience
• Common software development background and experience on PowerShell programming to make software installation packages, deep understanding in Automation mindset, experience on IT infrastructure Automation related knowledges is preferred.
• Good at using software development tools/System like VS Code, Visual Studio, git, Azure DevOps, good habits in coding management
• Generic IT Infrastructure related Knowledges:
a) Windows 2016/19, Windows 10/11, RH Linux* (fundamental knowledge and understanding at a hypervisor/OS level), Windows OS desktop editions family, especially on how to install a software in silent mode
b) Software package tools like InstallShield, Inno Setup, NSIS, etc.
c) Ability of doing script based automation on MS based platform
d) Ability of trouble-shooting on MS based platform
e) Virtualization / Cloud: VMware VSphere 8.0/7.0/6.7, Microsoft Azure/AWS, Vmware vCenter
f) Network: LAN/WAN, TCP/IP, DNS, WINS, DHCP, DFS, operation experience of network equipment (switch, firewall, load balancing, ,
g) IT Service Management Tools: (ServiceNow is preferred)
• Experience on supporting HPE Hardware including Blades, Fibric Channel, standalone Servers, desktops, laptops, SAN Storage is preferred.
• ITIL 4/VCP / VACP/MCSE/RH Linux certificate is preferred, good at Reading/Writing English Skill
• Strong communication and coordination skills and a high sense of responsibility, as well as document writing ability in English
• Must possess the ability and flexibility to work extra hours and weekends.
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