Visa Process Consultant

2 days ago


Bengaluru, India TerraTern Full time
JobSummary:
TerraTernis seeking a customerfocused Visa ProcessConsultant to manage the visa application process.You will be responsible for guiding clients through each stage oftheir visa applications communicating through calls emails andmessaging platforms. The ideal candidate should have indepthknowledge of immigration policies the ability to handle multipleclients and strong organizationalskills.
KeyResponsibilities:
  • ClientCommunication: Serve as the primary point of contactfor clients via phone email and online messaging platforms. Provideexpert advice on visa options and applicationprocesses.
  • Visa ApplicationManagement: Oversee the entire visa applicationprocess from gathering necessary documents to submission and statustracking.
  • DocumentationReview: Ensure all submitted client documents arecomplete accurate and compliant with visarequirements.
  • Application StatusUpdates: Provide regular updates to clients on thestatus of their visa applications and any additionalrequirements.
  • Compliance:Keep up to date with immigration laws and ensure all applicationsmeet countryspecific visaregulations.
  • Collaboration:Work closely with internal teams to ensure a seamless and efficientclient experience.
  • ProblemResolution: Address any client concerns or issuesthat arise during the visa applicationprocess.
Qualifications:
  • Bachelorsdegree
  • 1 years of experience in visa consultingor immigration services.
  • Strong knowledge ofvisa processes for countries like Canada Australia andGermany.
  • Excellent communication skills (bothwritten and verbal) for clientinteraction.
  • High attention to detail andorganizational skills.
  • Ability to managemultiple client applicationssimultaneously.

communicationskills,visa application management,immigration laws,clientcommunication,application statusupdates,compliance,communication,immigrationpolicies,immigration,problem resolution,documentationreview,immigration law,collaboration,organizationalskills,visas,attention to detail



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