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Sr. Client Consulting Manager
3 months ago
Job Description
Position Summary
Visa Consulting and Analytics (VCA), the consulting arm of Visa, is a global team of industry experts. VCA supports banks issuer and acquirers), merchants and governments on a wide spectrum of topics within the payment sphere, including portfolio strategy and management, digital journeys and risk management.
This Senior Manager role is fundamental to further develop and scale the Risk service line within Visa Consulting & Analytics MENA. More specifically, the core focus of this role will be threefold:
Executing and delivering on engagements Developing intellectual capital and best practices in the areas of risk management (Credit, Fraud, Authorization, Cybersecurity, etc.) Supporting business development activities
Key Responsibilities:
- Support and execute delivery of Risk Consulting engagements for VISA MENA clients. The incumbent will be responsible for project delivery and execution. Consulting engagements include both bespoke (e.g., end-to-end fraud reviews) and solution-driven projects (e.g., dashboards and diagnostic tools) for both issuers and acquirers, merchants and governments. As part of project delivery, the incumbent will have to also collaborate with peers in other functional areas (e.g. Risk, Product, Client support services) and other VCA global/regional teams
- The incumbent will support the development of the risk service line offering as well as provide project team members with subject matter expertise across a wide area of topics, that include one or more of the following: credit risk (credit policy and processes, Line assignment and management, collection, scorecard development, etc.), fraud and cybersecurity, as well as authorization. The incumbent will have significant hands-on experience in implementing risk best practices for both issuers and acquirers, leveraging client and network data, across relevant payment products and channels.
- Although the focus of the role is on project management and delivery, the incumbent will also support in all business development activities, including sourcing of deals, roadshows, pitches, and development of proposals
Key Competencies
- Expertise in at least one or more of the following risk management topics: credit risk (credit policy and processes, line assignment and management, collection, scorecard development, etc.), fraud and cybersecurity, as well as authorization
- Deep understanding of banking in general and more specifically, retail banking and payments
- Strong problem solving capabilities, with demonstrated intellectual and analytical rigor
- Proven project management skills, with a track-record of delivering high quality project milestones on time
- Good communication and presentation skills, both written and verbal.
- Result-oriented and highly motivated personality that proactively seeks to generate impact for both clients and within Visa
- Ability to multi-task and manage multiple projects simultaneously with minimal guidance
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
• At least of 8+ years in either one or more of the following areas: credit risk (credit policy and processes, line assignment and management, collection, scorecard development, etc.), fraud and cybersecurity, as well as authorization
• Experience within the financial services practice of a top-tier consulting firm preferred. A combination of regional and global experience strongly desired.
• Strong experience in Microsoft Powerpoint and Excel, with the ability to synthesize data, extract key insights and develop executive presentations
• Able to travel frequently and work on client site for extended periods across MENA
• Fluency in English mandatory
