Analyst, Global Mobility Operations

Found in: Talent IN C2 - 2 weeks ago

Bengaluru, India JPMorgan Chase & Co. Full time

As a Global Mobility Operations Analyst will be responsible for processing Global Mobility related activities. Your responsibility includes, but is not limited to, generation of assignment letters, expense management, and front-line handling of Global Mobility-related queries. You will be required to adhere to established processes and guidelines in support of Global Mobility clients and partners, including managers, employees, and HR teams. As part of your daily duties, you will interact with employees at various levels related to a range of topics and/or issues (complex, sensitive, routine, requiring attention to detail, empathy, ability to troubleshoot, taking ownership, and accuracy of work while maintaining a high-quality standard and ensuring data integrity. You will be accountable for providing a seamless, end-to-end positive experience with every interaction.

Job Responsibilities:

Maintain accurate records and databases, ensuring confidentiality and compliance with data protection regulations. Pro-actively look for new opportunities to improve the overall Global Mobility experience for employees. Implement controls and best practices within the function in line with the firms culture and conduct. Review and update money movements, data movement and expense management. Partner with Risk, Audit and Compliance to ensure overall organizational objectives are met. Constantly review and update internal processes to enhance efficiency through automation, better employee and stakeholder experience. Stay abreast of changes in the processes that impact the employee and/ or any other stakeholders.

Required qualifications, capabilities and skills:

Graduate / Postgraduate with at least 6+ years in Global mobility including operations management .  Strong global mobility experience in managing end to end assignment life cycle for inbounds and outbounds. Working knowledge of employee relocation program and application is a must to be successful in this role.  Strong ability in data management for analysis, advanced excel and strong organizational, communication, time management skills. Has sensitivity and ability to maintain and manage confidential data in a secure manner, with alertness to notice and question exceptions. Has a client servicing focus and be a self-motivated and result-oriented individual with an ability and experience to manage, motivate and lead teams of skilled staff consistently, while taking equitable and fair decisions in leadership and high attention to detail. Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook).

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