Salesforce - Product Owner

4 months ago

Gurugram, India NTT DATA Full time

Job Description

Req ID: 278057 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce - Product Owner to join our team in Gurugram, Haryāna (IN-HR), India (IN).

As a Salesforce Product Owner, you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. Furthermore, you will lead the team with discovery to create a development-ready story to be handed off to the development team. The company is looking for a candidate with Salesforce and Agile framework experience. The role requires strong leadership across multiple teams and departments, the ability to communicate with influence, and a technical aptitude
The ideal candidate will have proven Salesforce product knowledge as well as the ability and experience to demonstrate how they have improved efficiencies in product management using their product expertise.

Once You Are Here, You Will:
• Work with business groups to understand demand
• Collaborate with the business to develop detailed requirements
• High-level solution design and architecture
• Lead many of the Agile ceremonies and will ensure the team meets its goals on time and within budget.
• Managing integration across the platform is also a key role
• This role is a strategic, senior-level individual contributor who will own a portfolio of products/initiatives as well.


Required Qualifications:
• Bachelor’s/ Master’s degree preferably in marketing, computer science, information systems, engineering, or related field
• 5+ years experience as a product owner and leading a technical team
• Experience with the Agile methodology: owning sprint planning, attending daily stand-ups, story-pointing meetings, and retrospectives to ensure progress on requests and removal of blockers. 
• Experience managing projects using Agile software tools such as JIRA, Team Services, Rally
• Working closely with our business stakeholders and engineers to comprehend the business processes at a detailed level. 
• Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon.
• Identifying business process improvements and opportunities for automation.
• Participating in roadmap planning and identifying touch points in multi-cloud implementations. Documenting work using flow charts, written descriptions, screenshots, and videos. 
• Applying knowledge, skills, and judgment to make decisions and resolve issues. 
• Reacting to process and product-related questions and escalating issues to the correct team or to the management as necessary. 
• Coordinating and participating in the UAT and Go-Live process, including test planning, development of test scripts, test execution, and status reporting. 
• Developing strong client relationships by building trust, rapport, and positive working relationships with both stakeholders and team members. 
• Requirement gathering, AS-IS, TO-BE flows, PRD/FRD writing
• Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos. 
• Clear verbal communicator, with the ability to effectively interact with the Business stakeholders to drive the discussion
• Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a set timeline 
• Experience with delivering product features within the Salesforce ecosystem
Preferred Experience:
• Salesforce development/implementation project experience on Salesforce Sales/ Service/ Experience Cloud (at least one or more) – ADD HERE FOR OTHER SPECIFIC NEEDS LIKE CPQ ETC.
• Demonstrated ability to communicate to ensure a team’s success - Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
• Strong accountability planning/organization and teamwork
• Creating, maintaining, and prioritizing the product backlog according to business value for the life of the project
• Acting as the key product feature decision-maker., maximizing the value of the product
• Acting as the voice of the team, communicating status to stakeholders and internal partners

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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