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Telemarketing

3 months ago

Navi Mumbai, India Banaraswala Wire Mesh P Limited Full time
Overview:
We are seeking a proactive andresultsdriven Telemarketing Specialist to join our dynamic team.The ideal candidate will have at least one year of experience intelemarketing a strong background in data collection and excellentcommunication skills. This role focuses on engaging with customerscollecting valuable information and converting leads intosales.

KeyResponsibilities:
  • CustomerEngagement:
  • Initiateoutbound calls to prospective and existingcustomers.
  • Addresscustomer queries and concerns effectively to build trust andrapport.
DataCollection:
  • Accuratelycollect and record customer information including contact detailspreferences andfeedback.
  • UtilizeCRM systems to maintain and update customerdata.
  • Analysecollected data to identify trends and opportunities forimprovement.
SalesConversion:
  • Identifypotential sales opportunities and convert leads into sales throughpersuasive communication andnegotiation.
  • Followup with prospects and leads to maximize conversionrates.
  • Meetor exceed sales targets and performancemetrics.
    Reporting andFeedback:
  • Prepareregular reports on telemarketing activities customer interactionsand salesperformance.
  • Providefeedback on customer responses and suggest improvements totelemarketingstrategies.


RequirementsSkills:
  • language:Marathi and Hindi
  • Provenability to engage with customers and effectively communicateproduct or servicevalue.
  • Strongdata collection and analyticalskills.
  • Excellentverbal and written communicationabilities.
  • Proficiencyin CRM software and telemarketingtools.
Education:
  • Graduate andabove.
  • Relevantcertifications or course work in sales or marketing is aplus.

language: Marathi and Hindi Proven ability to engage with customersand effectively communicate product or service value. Strong datacollection and analytical skills. Excellent verbal and writtencommunication abilities. Proficiency in CRM software andtelemarketing tools.