DLS Clinical Consultant

6 months ago

Hyderabad, India ADCI - HYD 15 SEZ Full time
Job summary
At Amazon we believe that every day is still day one and we are working to be the Earth’s Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you’d like to be a part of Disability Leave Services (DLS) Clinical team to provide your clinical expertise for leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team.
We are looking for highly motivated individuals to work as Clinical Consultants for our Disability and Leave Service (DLS) organization. The “DLS Clinical Consultant”, serves as a clinical resource assisting the case managers, providing clinical recommendations and co-management activities on STD and Accommodation claims. The expectation is to review the clinical information and provide recommendation regarding associates functional capacity/impairment and their ability to perform the essential functions of their job. Through an advocacy approach, the DLS Clinical Consultant facilitates and partners with case management team for effective and timely decisions and coordinates a return-to-work plan through a high-touch approach to ensure a positive customer experience.
The DLS Clinical Consultant are expected to have a strong clinical knowledge, understanding of ICD-10, diagnostic codes, understand how medical conditions impact functionality impairment and capacity and how it impacts the essential job functions of the employees at Amazon (Ability to apply clinical knowledge for absence management). In this role you will have the ability to effectively leverage upon your clinical expertise, and translate this expertise into recommendations that will assist Amazon and impacted employees in successfully returning to work. The DLS Clinical Consultant needs to have the ability to balance clinical facts, use critical clinical judgement and alongside demonstrate high level of compassion and empathy for the claimants.

Basic qualifications Required for this role:
● Bachelors or Masters of Science in Nursing (BSN/MSN) &
● Registered Nurse (RN) license - 3+ years clinical work experience in clinical setting.

Preferred qualifications:
● Prior experience in occupational health, worker compensation disability or health case management.
● 1+ years of experience in disability management industry managing STD or LTD claims.
● Understanding of regulations under FMLA, ADAAA, EEOC and OFCCP and various state and local leave of absence laws.
● Utilization Review experience and/or experience using specific clinical criteria or protocols.
● Good written and verbal communication skills-English
● Certification with CCM or CDMS

Key job responsibilities
● Work cross-functionally to provide medical evaluations and clinical services to DLS organization.
● Serve as a clinical subject matter expert to disability and leave case managers and provide clinical analyses related to functional impairment and work capacity.
● Assist case managers with clinical recommendation, interpreting medical documents and guidance for complex case.
● In partnership with case managers, co-manage cases to optimize case management process and proactively impact optimal case outcomes.
● Ability to exercise sound critical thinking and problem-solving skills and execute position responsibilities with minimal guidance.
● Assists in the development of clinical tools, templates, processes, and protocols under the direction of the Clinical leader.
● Travel up to 10% domestic and/or international.

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

BASIC QUALIFICATIONS

- 3+ years of human resources experience
- Experience with HR processes and systems

PREFERRED QUALIFICATIONS

- Experience with process improvement and stakeholder management
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards

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