Client Coordinator

1 month ago


Chennai, India nittanyllp.com Full time

DESCRIPTION

MIS comprehension Enhancing existing scope’s volumes/new scopes Building rapport with point of contact and conference calls. Documenting historical behavior of client Maintaining SLAs Ensuring client satisfaction at delivery level Sustaining business compliance Professionally handling customer complaint Preserving existing book of business

PROFICIENCY

Excellent writing and verbal communication skills. High energy levels, drive and resilience. Good computer knowledge, skillful at using the Internet, and demonstrable. Intelligent and good logical reasoning. Ability to work under constant pressure. A smart, hardworking, ambitious, and Ability to Learn, Flexibility & Adaptability. Exploring and identifying new line of business from existing clients
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