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Manager - Code Share & Notifications
2 months ago
- Ensure notifications to customers within the defined time
- Plan notification to customers during high volumes and major disruptions in coordination with call center, Network planning and Revenue management, flight operations team to ensure timely notification to customers and no adverse impact on call center service level
- To act as first point of contact and provide support in terms of adhoc notification as required by other departments
- Ensure notifications content reflect IndiGo brand and same is registered on DLT platform as per TRAI requirement.
- To effectively handle projects related to the activities of the department that includes but not limited to the following, enhancement in notification system, disruption management system, codeshare process setup for customer relations, periodic improvement in existing process
- Responsible for generating business documentation, including but not limited to, report writing, process documentation, presentation creation and spread sheet preparation and distribution, outline testing scenarios
- Responsible to setup codeshare and interline process for customer relations team which included and not limited to PNR creation, ensure the required components of PNR are present, like E ticket, SSR’s, air segment. Passenger re-accommodation during flight disruptions, handling E tickets and its related functions, handling Tele type reject (TTY rejects) to ensure PNR’s are in synch, codeshare customer queries in terms of travel, special service (SSR), refunds, mishandled bag and other service as per partner agreement.
- Notification setup for codeshare customers
- Ensure active coordination with partnership team, AOCS team, Revenue Management team, OCC team, finance team and other stake holders in setting up codeshare process
- Responsible to monitor system performance to ensure business is not impacted
- Perform other department duties related to his/her position as directed by the Head of the Department
- Manage notification team and set KRA and carry out appraisal of direct reports
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Manager - Code Share & Notifications
2 months ago
gurugram, India IndiGo Full timeEnsure notifications to customers within the defined time Plan notification to customers during high volumes and major disruptions in coordination with call center, Network planning and Revenue management, flight operations team to ensure timely notification to customers and no adverse impact on call center service level To act as first point of contact and...
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Code IT Softwares
2 months ago
Gurugram, India Code IT Softwares Full timeJob Description :We are looking to hire a talented iOS developer to design, build, and maintain the next generation of iOS applications. Your primary focus will be developing high-end iOS applications for the latest Apple mobile devices. Your duties may include collaborating with the design team for new application features, identifying and fixing...
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Code IT Softwares
2 months ago
gurugram, India Code IT Softwares Full timeJob Description :We are looking to hire a talented iOS developer to design, build, and maintain the next generation of iOS applications. Your primary focus will be developing high-end iOS applications for the latest Apple mobile devices. Your duties may include collaborating with the design team for new application features, identifying and fixing...
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Code IT Softwares
4 weeks ago
Gurgaon/Gurugram, IN Code IT Softwares Full timeJob Description :We are looking to hire a talented iOS developer to design, build, and maintain the next generation of iOS applications. Your primary focus will be developing high-end iOS applications for the latest Apple mobile devices. Your duties may include collaborating with the design team for new application features, identifying and fixing...
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Code IT Softwares
2 months ago
Gurgaon/Gurugram, IN Code IT Softwares Full timeJob Description :We are looking to hire a talented iOS developer to design, build, and maintain the next generation of iOS applications. Your primary focus will be developing high-end iOS applications for the latest Apple mobile devices. Your duties may include collaborating with the design team for new application features, identifying and fixing...
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Code IT Softwares
2 months ago
Gurgaon/Gurugram, India Code IT Softwares Full timeJob Description :We are looking to hire a talented iOS developer to design, build, and maintain the next generation of iOS applications. Your primary focus will be developing high-end iOS applications for the latest Apple mobile devices. Your duties may include collaborating with the design team for new application features, identifying and fixing...
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Executive - Code Share
2 months ago
Gurugram, Haryana, India InterGlobe Aviation (IndiGo) Full time**Job Posting Start Date**:4 Apr 2024 **Location**: Gurgaon, HR, IN **Company**:InterGlobe Aviation Ltd - Performance Management ensuring achievement of daily targets and adherence to Service Level Agreement (SLAs) specified - Strong Intra-department relationship skills - Handling escalated, sensitive cases and amicably closing with the customer - Ensuring...
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Executive - Code Share
3 days ago
Gurugram, Haryana, India InterGlobe Aviation (IndiGo) Full time**Job Posting Start Date**:4 Apr 2024 **Location**: Gurgaon, HR, IN **Company**:InterGlobe Aviation Ltd - Performance Management ensuring achievement of daily targets and adherence to Service Level Agreement (SLAs) specified - Strong Intra-department relationship skills - Handling escalated, sensitive cases and amicably closing with the customer - Ensuring...
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SFMC Developer
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Coordinator, Shared Services
1 day ago
Gurugram, India MongoDB Full timeWe are looking to speak to candidates who are based in Gurugram for our hybrid working model.Coordinator HR Shared Services (6pm - 2am)Position Expectations As an Individual Contributor as part of the HR Shared Services team in India, you will play a vital role responsible for transitioning work and making sure relevant SLA’s are metLearn and perform newly...
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No Code Developer
3 weeks ago
gurugram, India T S Project Eagle Full timeJob Description ALTERNATE TITLES Low Code Developer, No Code EngineerDEPARTMENT TechnologyCOMPANY Sanghi TechREPORT TO Business Operations ManagerThe No-Code developer will be responsible for developing applications using a no-code development platform, setting up and configuring systems for both internal and external stakeholders.Prerequisites we’d...
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No Code Developer
3 weeks ago
Gurugram, India T S Project Eagle Full timeJob DescriptionALTERNATE TITLES Low Code Developer, No Code EngineerDEPARTMENT TechnologyCOMPANY Sanghi TechREPORT TO Business Operations ManagerThe No-Code developer will be responsible for developing applications using a no-code development platform, setting up and configuring systems for both internal and external stakeholders.Prerequisites we’d like...
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No Code Developer
3 weeks ago
Gurugram, India T S Project Eagle Full timeALTERNATE TITLES Low Code Developer, No Code EngineerDEPARTMENT TechnologyCOMPANY Sanghi TechREPORT TO Business Operations ManagerThe No-Code developer will be responsible for developing applications using a no-code development platform, setting up and configuring systems for both internal and external stakeholders.Prerequisites we’d like you to have:You...
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Executive - Rm Support
2 weeks ago
Gurugram, Haryana, India InterGlobe Aviation (IndiGo) Full time**Job Posting Start Date**:22 Feb 2024 **Location**: Gurgaon, HR, IN **Company**:InterGlobe Aviation Ltd - The basic job responsibility includes: - Maintaining Schedule, Flights in the system. - Updating Time changes, cancellation, equipment changes etc - Passenger Re-accommodation in case of flight time changes / cancellations / schedule changes. -...
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Fullstack Engineer
2 days ago
gurugram, India PloPdo Full timeAs Founding Engineer, you will: Design system architecture and overall technical strategy for your product vertical Write and ship production code which would become foundation for the future Define domain specific data models, design and build backend APIs as well as web applications Manage end to end development, testing, deployment and monitoring of...
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Senior Manager
1 month ago
gurugram, India Michael Page Full timeOpportunity to work with a leading life insurance company of repute Opportunity to work closely with the senior management About Our Client Our client is a leading life insurance company based out of Gurugram, India Job Description The role holder will be responsible to monitor critical business impacting projects and ensure timely...
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Lead, HR Shared Services
1 day ago
gurugram, India MongoDB Full timeWe are looking to speak to candidates who are based in Gurugram for our hybrid working model. Responsibilities Manage and own the onboarding process for our new hires joining globally Build and maintain onboarding programs, including but not limited to: orientations, onboarding activities, trainings and general planning around first 6 weeks of employment...
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Lead, HR Shared Services
2 days ago
Gurugram, India MongoDB Full timeWe are looking to speak to candidates who are based in Gurugram for our hybrid working model.Responsibilities Manage and own the onboarding process for our new hires joining globallyBuild and maintain onboarding programs, including but not limited to: orientations, onboarding activities, trainings and general planning around first 6 weeks of employmentBe...
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Manager- GRC
4 weeks ago
Gurugram, India PayU Full timeAudit & Compliance Job Responsibilities Merchants and Banks - > Review InfoSec clauses in the agreement. Checking whether PayU can meet those. Filling up Information Security Checklist or questionnaire during onboarding or on an annual basis. Supporting Information Security Audit carried out by these Merchants and Banks. Attending support...
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Manager- GRC
3 weeks ago
Gurugram, India PayU Full timeAudit & Compliance Job Responsibilities Merchants and Banks - > Review InfoSec clauses in the agreement. Checking whether PayU can meet those. Filling up Information Security Checklist or questionnaire during onboarding or on an annual basis. Supporting Information Security Audit carried out by these Merchants and Banks. Attending support...