Product Owner-Event Management

3 weeks ago


Bengaluru, India Australia and New Zealand Banking Group Limited (ANZ) Full time

Product Owner-Event Management

Product Owner-Event Management

Req ID: Department: Tech COO Domains Enterprise Service Management Division: Technology Location: Bengaluru

About the role

Enable and inspire a multi-disciplinary team ('Squad') to pursue its mission, by guiding them on 'what' work should be completed by the squad. The Product Owner constantly prioritises tasks and the squad’s backlog with the customer at the heart of their decision making. The Product Owner also ensures that the work is strategically aligned to the tribe mission and engages with other Product Owners to align and manage interdependencies. This role includes people management and is a key leadership role, galvanising the squad around a vision and supporting them to successfully deliver customer value at pace.

What will your day look like

This role is accountable for:

Strategy & roadmap – Event Management

Prioritisation of work and maintaining a dynamic backlog of work

Initiative Delivery Management

Integration and collaboration with other product areas to achieve common goals and objectives

ServiceNow Event Management Platform – Operation, Health, Maintenance of platform and downstream Event Source integrations

Servicenow Automation related to Event Management

Simplification & Automation

ITOM Event Management

ITSM Platform and Tenant management

Strategy / Roadmap planning

What will you bring?

Excellent verbal and written communication skills

Stakeholder Management at all levels within he organisation

Deep expertise and prior experience in managing a large implementation of Servicenow ITOM module, specifically Event Management and Alert processing

Strong conceptual understanding and appreciation of the relationship between Event Management and Observability

Ability to galvanise a diverse group of people around a common mission and drive organization strategy with the product

Ability to adapt and grasp new skills and content, create product Roadmap strategy

Proven analytical and technical skills and evidence-based decision making.

Knowledge of ServiceNow automation and associated tooling

Good understand Data driven insights with ML and AI

Ability to participate in technology architecture decision making

Ability to transform with service improvement and driving continual improvement delivery

Proven ability to innovate and adapt to latest development in area of expertise

Successfully led projects or a large BAU change agenda

Developed and executed breakthrough domain strategies that deliver the business strategy

Successfully built a network of strong relationships and influencing key stakeholders

So, why join us?

Job Posting End Date

08/05/, 11.59pm, (Melbourne Australia)


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