Senior Associate Billing Operations Analyst

5 months ago


Bengaluru, India NTT DATA Full time

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The primary responsibility of the Senior Associate Billing Operations Analyst is to support with analysing the accuracy of data related to the billing process. The Senior Associate Billing Operations Analyst supports the optimisation, implementation and reporting on all billing activities. This is done by auditing data sets extracted from the billing system and review the information for accuracy.

What you'll be doing

Key Roles and Responsibilities:

Contribute to the implementation billing operations to maximise effectiveness and accuracyAudit integrity and accuracy of data entered into the systemMonitor operation of the billing systemContribute to the design of solutions to billing issuesWork with the system design team to implement new featuresContribute to the improvement for the billing operations processes and procedures and implement approved recommendationsReconcile financial information, files and records to ensure the availability and accuracy of the informationImplement written policies and procedures that govern billing operationsProactively support the implementation of new billing systems and/or integration of changes to existing billing systemPrepare financial and statistical reportsValidate billing transactions on the billing systemInvestigate and analyse any collection matters raised by managementSupply monthly billing packs for relevant managersProactively process new billing files and failed billing filesProactively provide technical support to billing department and operate all billing systemsCoordinate with various internal groups and resolve all current issues and documents all billing system enhancement requestsWork with management to ensure that billing accuracy objectives are achievedMonitor and correct data incongruences that could directly impact the quality and billing operations processesEnsure that system wide reconciliations and assurance checks are carried out accurately and timeouslyPerform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controlsProactively support continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunitiesEnsure all operational reconciliation and audit control processes are complete, managing any errors through to resolution


Knowledge, Skills and Attributes:

Financial acumenProcess orientated with an understanding of both financial and operational controlsAbility to manipulate large amounts of data and compile detailed reportsAnalytical skillsUnderstanding of accounting principlesPlanning and organisation skillsAbility to work under pressureAbility to meet deadlinesAbility to prioritise workload in a fast-paced environmentVerbal and written communication skillsProven time management skillsAbility to multitask and work independentlyAbility to produce a high quality of workDemonstrate high ethics and adherence to company valuesAbility to prioritise and manage expectationsAbility to interpret complex processes, policies and financial and legal documentsSpecialist at gathering, analysing and evaluating factsAbility to establish rapport and maintain effective working relationships with internal and external stakeholdersProactive in approach and meticulous attention to detailKnowledge of billing and financial conceptsAbility to utilise key systems and tools related to billing operationsUnderstanding and knowledge of datamining, management and analysis techniques


Academic Qualifications and Certifications:

Bachelor's degree or equivalent in Finance or Accounting or related


Required Experience:

Moderate level of demonstrated experience as a Billing Systems Analyst, Billing Operations Practitioner or SpecialistModerate level of demonstrated experience working with internal and external stakeholdersModerate level of demonstrated experience auditing processes, financial information and systemsModerate level of demonstrated experience working with the MS Office Suite, including MS Excel and MS WordModerate level of hands on billing application knowledge and experienceModerate level of demonstrated experience with tools such as SQLModerate level of demonstrated experience working with SAP

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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