Senior Billing Expert
4 days ago
Billing Operations Overview
As a Billing Analyst at CSG, you will be responsible for setting up customer billing schedules and procedures. This role involves analyzing data, producing invoices and billing reports, and scheduling monthly activities with internal and external teams. You will also support Managed Service customers directly by addressing their billing or application questions and issues.
Key Responsibilities
- Set up customer billing schedules and procedures
- Analyze data to produce invoices and billing reports
- Schedule monthly activities with internal and external teams
- Support Managed Service customers with billing or application questions and issues
- Escalate production incidents to ensure timely resolution
- Oversee production activities of other Billing Analysts, if assigned
Requirements
- 5-8 years of experience working in Telecom Billing Operations
- Excellent problem-solving and time management skills
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