Lead, Cloud Operations

5 months ago

New Delhi, India Room to Read Full time
Position Overview:

We are looking for a Cloud Operations Engineer with 5-7 years of experience in cloud computing, Intune configuration and management, Azure VM management, on-prem and Azure AD management, O365 tenant and license management, and AWS hosting environment support. You will be responsible for designing, implementing, and maintaining cloud solutions that meet the business needs and security standards of our organization. You will also provide technical support and guidance to the end-users and stakeholders of the cloud services. This position will report to Senior Director, Global Technology

Duties & Responsibilities:

  • Configure and manage Intune from scratch, including device enrolment, compliance policies, app protection policies, conditional access, and reporting.

  • Manage Azure VMs, including provisioning, scaling, backup, recovery, monitoring, and troubleshooting.

  • Manage on-prem and Azure AD, including synchronization, identity protection, conditional access, and governance.

  • Manage O365 tenant and license, including subscription, billing, service health, support, and administration.

  • Support and deploy policies for SaaS application backup, including data protection, retention, and recovery.

  • Support AWS hosting environment, including EC2, S3, VPC, IAM, and CloudFormation.

  • Ensure compliance with security standards and best practices for cloud operations and management.

  • Collaborate with other cloud engineers, developers, and stakeholders to deliver high-quality cloud solutions.

  • Contribute in other IT operations area as needed.

  • Communicate effectively with the end-users and stakeholders of the cloud services, including providing training, documentation, and feedback.

Qualifications

  • Bachelor’s degree in computer science, Engineering, or related field, or equivalent work experience.

  • 5-7 years of relevant experience in cloud computing, preferably with Microsoft Azure and AWS.

  • Strong knowledge and experience in Intune configuration and management, Azure VM management, on-prem and Azure AD management, O365 tenant and license management, and SaaS application backup.

  • Experience in AWS hosting environment support, including EC2, S3, VPC, IAM, and Cloud Formation.

  • Certifications in Azure Administrator, Azure Intune Administrator, AWS Solutions Architect, or AWS SysOps Administrator are preferred.

  • Good in communication and English language, both written and verbal.

  • Ability to work independently and as part of a team.

  • Ability to learn modern technologies and tools quickly.

  • Ability to troubleshoot and solve complex problems.

Compensation:

Room to Read offers a competitive salary with excellent benefits. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, fun, and rapidly growing organization that is changing the world through the lifelong gift of education.

Location(s)

Global Office Asia - Main - New Delhi

To be successful at Room to Read, you will also: 

  • Have passion for our mission and a strong desire to impact a dynamic nonprofit organization 
  • Be a proactive and innovative thinker who achieves results and creates positive change
  • Have a very high level of personal and professional integrity and trustworthiness  
  • Embrace diversity and a commitment to collaboration 
  • Thrive in a fast-paced and fun environment 

Room to Read is proud to be an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. EOE/M/F/Vet/Disabled

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