Lab Program Manager, Amazon Smart Vehicles

2 weeks ago

Bengaluru, India ADCI - Karnataka - A66 Full time
Do you have a passion for Automotive?
Do you want to challenge the status quo of the in-car experience?
Do you want to take on very ambiguous problems?

If you answered yes to these questions, we have a dream job for you.

Amazon Smart Vehicles team is looking for a Device Lab Program Manager to help and own the technical lab’s current capabilities and the strategic planning for its growth. The successful candidate will be obsessed with quality improvement, help to generate and collect data to increase operational efficiency. Responsibilities include maintaining all aspects of the ASV device labs, plan and support space and equipment resources, including hardware and software, update all lab infrastructure, equipment, and software configurations, maintains inventory and drives new processes, registration, safety and security. Ensure availability of test equipment and parts. Understanding customer use cases, strong device/system troubleshooting skills down to component and software levels. The candidate will work directly with development teams, test automation engineers, and QA/SupEng teams to help with troubleshooting, monitoring and maintenance of test setups and environment in order to iteratively improve our software development process

Key job responsibilities
At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers.

Maintaining all aspects of labs, equipment resources, including hardware and software, update all lab infrastructure, equipment, and software configurations.
Ensure availability of test equipment and parts. Understanding customer use cases, strong device/system troubleshooting skills down to component and software levels. Hand soldering as required.
Procuring, negotiating, organizing and maintaining stock of test equipment, third party devices, prototype devices for troubleshooting and debug. Identifying pros/cons of test equipment and evaluating new ones for potential procurement. Onboarding new vendors to the tool and overall vendor management for evaluation, demos. Device returns and required support for calibration.
Dealing with international vendors for device imports and Customs, working closely with device security team for tracking of devices and inventory, placing and tracking Purchase orders.
Collaborate with stakeholders, understand their requirements and implement solutions like enable automation and reduce the manual efforts for testing.
Actively participate in team meetings, project planning, prioritization discussions, solicit and process feedback for solutions proposed.
Communicate clearly and effectively with stakeholders, tend to over-communicate and over-document.
Documentation, data reporting and maintenance for operational efficiency.
Brainstorm ideas to come up with new tools to deliver efficiently

A day in the life
This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions are:

Maintaining all aspects of labs, equipment resources, including hardware and software, update all lab infrastructure, equipment, and software configurations.
Ensure availability of test equipment and parts. Understanding customer use cases, strong device/system troubleshooting skills down to component and software levels. Hand soldering as required.
Procuring, negotiating, organizing and maintaining stock of test equipment, third party devices, prototype devices for troubleshooting and debug. Identifying pros/cons of test equipment and evaluating new ones for potential procurement. Onboarding new vendors to the tool and overall vendor management for evaluation, demos. Device returns and required support for calibration.
Dealing with international vendors for device imports and Customs, working closely with device security team for tracking of devices and inventory, placing and tracking Purchase orders.
Collaborate with stakeholders, understand their requirements and implement solutions like enable automation and reduce the manual efforts for testing.
Actively participate in team meetings, project planning, prioritization discussions, solicit and process feedback for solutions proposed.
Communicate clearly and effectively with stakeholders, tend to over-communicate and over-document.
Documentation, data reporting and maintenance for operational efficiency.
Brainstorm ideas to come up with new tools to deliver efficiently

About the team
We are passionate about Automotive features and products, customer experience, digital and voice enhancements, Acoustics, and most importantly eager to resolve very ambiguous problems on behalf of customers

We are open to hiring candidates to work out of one of the following locations:

Bangalore, KA, IND

BASIC QUALIFICATIONS

- 1+ years of experience in device procurement, inventory management
- 1+ years of experience in lab maintenance
- sealing with ambiguity
- Hands on experience working cross-functionally and externally with multiple vendors
- 1+ years of experience handling Processes, safety and security measures efficiently
- Troubleshooting issues

PREFERRED QUALIFICATIONS

- Hands on with Automotive rewiring to build a test platform
- Working on bucks and building favorable test environment
- Maintaining all aspects of labs, equipment resources, including hardware and software, update all lab infrastructure, equipment, and software configurations.
- Documentation, data reporting and maintenance for operational efficiency.

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