Supply Chain Logistics Consultant

4 months ago

New Delhi, India Bosch Full time
Job Description

Order Fulfillment - Establish, Implement and Sustain Strategic process and supervise order management activity with all the relevant stake-holders ensuring RCA by reducing the backlog orders and enhancing the demand forecasting.

Customer Relationship Management - Effective customer visits with define measures and improvements with structured stakeholder engagement, resulting towards customer delight.

Logistic Claim Settlement : Effective implementation process for claim settlement by collaborating within cross functional team for faster claim settlement with overview of RCA and constructive discussions with CFT resulting better customer experience.

Warehouse & Transportation Coordination : Adopt Scrum approach (with Stakeholders) on customer pending lines and delayed shipments with correctives measures by checking timely line conversion for smooth fine leg operations.

Customer Reorder Management : Establish, Monitor and Motivate customers for onboarding into replenishment concept contributing the automatic order generation from customer and promoting healthy inventory at customer end.

Digitization : Expert in Logistics software Like ERP, Efocus, PBI and Ensure, effective implementation and track order to cash process through digital concept, liaising with digital partner.

Project Lead & Process Adherence : Ensure timely implementation of identified projects by assessing the risk for the project and formulating the solutions with cross functional team / stakeholders.

Operational Experts : Ensure key process for the region are aligned as per global standards & Participate to build knowledge with best practices sharing with different regions.

Qualifications

BE / B. Tech in Mechanical. MBA in supply chain is desirable.

6 - 8 Years of experience in Customer Logistics Account Management. ( 3-5 years) entry level Experience in Supply Chain, Demand Planning and Forecasting. Warehousing & Transportation is desirable.

Additional Information

Advanced knowledge of End to End Supply Chain Operations (Order Management, Demand Planning and Warehouse and Transportation management) Advance knowledge of digital tool sets ( Power BI, RPA, Tableau etc.).

Advanced Project Management and analytical skills for decision making and risk management. Competent in communication skills for effective presentation internally and externally and stake holder management. Expertise in navigation of ERP systems (Preferably SAP) and usage of MS Office tools.

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