Community Manager

5 months ago

New Delhi, India SkillCircle™ Full time

Job Summary: The Community Executive will be responsible for managing and growing our online community, fostering engagement, and creating a positive and supportive environment. This role involves interacting with users across various platforms, organizing events, and developing content to keep the community active and engaged.

Key Responsibilities:

  • Develop and execute community engagement strategies to grow and nurture our online community.
  • Manage and moderate community platforms, including social media channels, forums, and groups.
  • Respond to community members inquiries and provide support in a timely and professional manner.
  • Create and curate engaging content, including blog posts, newsletters, and social media updates.
  • Organize and host virtual events, webinars, and discussions to promote community interaction.
  • Gather feedback from the community and report insights to the product and marketing teams.
  • Collaborate with internal teams to ensure community feedback is incorporated into product development and marketing strategies.
  • Monitor community metrics and analyze data to measure the success of community initiatives.
  • Stay up-to-date with industry trends and best practices in community management and EdTech.

Desired Skills:

  • Experience in the EdTech industry.
  • Knowledge of SEO and digital marketing principles.
  • Event planning and coordination skills.
  • Analytical skills and ability to interpret data.
  • Creative thinking and problem-solving abilities.
  • Familiarity with content management systems (CMS) and analytics tools.


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