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Manager - Agency Business Associates
1 month ago
A PositionOverview
PositionTitle
ClusterSalesManager
Department
Federal Bank
Level/Band
Manager / 401
RoleSummary : Dualresponsibility ofJoint Field Work aswellasteammanagement.
-Interact withBank’sclusterhead&bankemployeesandmanagethemondailybasis
-Branchesdirectlymappedtohim/her.
-ManageRMs mappedto himto helpthemachievesales targets
-Ensuringthatthepersistency&productivityismaintained,Ensuresqualityofrecruitshiredintheteam,maintains&drivescompliance at the zone.
B OrganizationalRelationships
ReportsTo
Zonal Sales Manager
Supervises
KAMs
C JobDimensions
GeographicAreaCovered
Zone/s
Stakeholders Internal
Supervisors,RMs,Ops,Underwriting
External
Bank–ChannelPartner
D KeyResultAreas
Interact with Bank branchemployee,Bank’sClusterHeadto help them achievesalestargets&,whileensuringthatthepersistency & productivityis maintained
·Provideguidance&supporttoBank’semployee,TATAAIA KAMsandallstakeholdersintermsofsubmissions,issuance,pendingresolveetc
·Maintain good relationship with Bank’s Cluster Head - interact withhimregularlytoassessbusinessstatus.Takehelpfromthemtopush&motivatethemtomaintainproductivity
·Maintainpersistencybymonitoringcasesize&healthyproduct mix
· Ensurethattheyaremeetingtheirteamtargetsaswellasindividualsalestargets
·Managingtherelationshipbetweeninternalteamandchannelpartnersoas to foster sales for the company andmaintain utmost levels ofresponsivenessto requirementsfromtheChannel Partner
EnsureRecruitmentisasperplans
·Regularlyinteract withHRtoensurethatrecruitmentisasperplan
MonitortheperformanceofRMstopromotethemtothenext level
·EnsurethatKAMsmeettheirrespectivetargetswhichwillpromotethemto the nextlevel
Maintain & drivecomplianceatthezone
·EnsureadherencetoSOPs&salesprocesses&instigatedisciplinaryactionagainstthosefond breachingthem
Top Line Growth/BusinessEnablement
AchievementofNBPremiumtarget,KAM ActivationandProductmix
BusinessEnablers
Salesactivitymanagement,renewalcollection,andhighlevelrelationship
mappingwithbankstaff(veryimportant)
Risk
‘Own-up’ the risk of the function by developing a risk aware culture throughparticipationinmeasurement,analysisandmitigationofrisksassociatedwiththerespectivefunction.Thisincludesdevelopmentofriskresponseprocesses,participation in contingency and business continuity programs and reporting ofemerging risks with potential impacts.Also respond to risks highlighted byemployees through formal / informal mechanisms and advice on various riskmanagement issues within the organization and provide feedback.Participate inimplementingriskmitigationplanthroughoptimumresourceallocation,monitoringandreportingonstatus.
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