Support Executive/Support Admin

4 months ago

Chennai, India MTAB Technology Center P Ltd Full time

This is a remote position.

Are you looking for an Internship Opportunity, Apply for the Abhyaz Internships....

MTC is looking for the Support Executive Interns who want to gain industry experience in supporting the overall processes and tasks in various company aspects. If you are ready to start your Professional career and get real-time experience, then you are at the right place. As a Support Executive Intern, your roles and responsibilities will be as follows:


Core Functional Responsibilities

  • Answering inquiries

  • Supporting customers through the email ticketing system and phone calls in a timely manner.

  • Provide detailed information to customers.

  • Following up with customers for any further information.

  • Taking feedback from customers.

  • Negotiating acceptable terms for both the company and the customer.

  • Identifying Patterns- where problems reoccur and in what area needs improvement, address them with the team.

  • Exhibiting patience in order to appease the most difficult clients.

  • Solving problems creatively when easy solutions are not available.

 

General Responsibilities

  • Understand the products and services provided by the company.

  • Providing new talents with training sessions for enhancing their skills.

  • Maintaining a healthy relationship with clients.

  • Adhering to company policies, rules and regulations.

About Abhyaz Internships:

Launch Your Career with Abhyaz Training and Internships

Abhyaz Training and Internships is  a remote program designed to equip you with the skills and experience you need to succeed in your chosen field. This is your chance to gain valuable hands-on exposure while working on real-world projects.

Here's what you can expect:

Remote Opportunity:  Learn and work from the comfort of your own home.

Program Duration:  4-16 weeks, allowing you to tailor the program to your needs.

Structured Learning:  The first week is dedicated to intensive training designed to develop your professional skills.

Real-World Projects:  Apply your learnings by working on critical projects alongside experienced professionals.

Time Commitment:  25-30 hours per week to ensure you get the most out of the program.

Mentorship and Guidance:  A dedicated team of mentors will be there to support you throughout the program.

Portfolio Building:   Showcase your work to potential employers through an online portfolio created by Abhyaz.

Weekly Deliverables:  Regular project deliveries will help you stay on track and demonstrate your progress.

Peer and Supervisor Feedback:  Receive valuable feedback to improve your skills and ensure you're meeting expectations.

Job Placement Opportunities:  Top-performing interns may be offered guidance and support to secure placements with reputable companies.

By participating in Abhyaz Training and Internships, you'll gain the skills, experience, and portfolio you need to take the next step in your career.

Hiring Process:


Steps                Process                                 Timeline


Step 1  -Job Postings on our Career page -    Friday

Step 2 - Call for Registration and Enrolment - Friday

Step 3  -Completing Portfolio Submissions - Next Thursday

Step 4  -Evaluation Process ends on Abhyaz platform -  Next Thursday

Step 5 - Interview & Job offer - Friday


Step 6 - Onboard – Accept our Job Offer and onboard - Monday


Do follow us on  Linkedin   /  Twitter   /   YouTube



Requirements

  • Bachelor’s degree in Business administration or in a related field.

  • Exceptional verbal and written communication skills.

  • Phenomenal conflict-resolution skills.

  • Outstanding interpersonal, and negotiation skills.

  • Good problem-solving skills.

  • Need adequate resources (Laptop/desktop with stable WI-FI connection)

  • Must be available in the virtual office on all working days from 1 P.M. to 6 P.M.   

About Abhyaz:


Abhyaz: Leading Talent Management and Internship Platform

Abhyaz Form MTAB Technology Center p. ltd, is a premier talent management platform offering internships across 150+ job roles, encompassing both engineering fields and non-engineering disciplines like data science, marketing, HR, finance, and operations. With over 100,000 applicants and more than 3,000 remote interns, Abhyaz boasts an impressive 80% placement rate, highlighting its effectiveness in preparing interns for the job market.

 

Remote Internship Excellence

 

Abhyaz promotes a remote working culture, utilizing Moodle and Zoho One tools to facilitate seamless communication and project management. Moodle provides a comprehensive learning management system for course materials and assignments, while Zoho One streamlines collaboration and task management.

 

Business Solutions

 

The platform offers business solutions to manage training operations and remote internships efficiently. By integrating Moodle and Zoho One, Abhyaz ensures smooth training processes and productive remote work environments.

 

Exclusive Talent Pool

 

Abhyaz features an exclusive talent pool program that simplifies recruitment by connecting employers with a curated selection of skilled professionals, ensuring a streamlined hiring process.

 

Educational Collaborations

Abhyaz partners with educational institutions to deliver dynamic programs that enhance skill development through practical applications




Benefits
    • Learn On-Demand SaaS Tools: Gain hands-on experience with industry-standard tools like Moodle and Zoho One, enhancing your tech skills.

  • Out-of-the-Box Work: Engage in innovative projects that go beyond your primary job role, broadening your skill set.

  • Remote Opportunities: Enjoy the flexibility of working from anywhere, making it convenient to balance other commitments.

  • Diverse Project Experience: Work on internal projects as well as real client assignments, providing a well-rounded professional experience.
  • Online Portfolio Building: Develop a strong online portfolio showcasing your work, which can be invaluable for future job applications.

  • Flexible Timing: Benefit from flexible working hours, allowing you to manage your time effectively and maintain a healthy work-life balance.

     *Terms & Conditions apply   


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