Change Release Management 6 To 9 Years Mumbai Bangalore Pune

2 months ago

Gandhinagar, India Capgemini Full time
Job Description
  • Leading the change management activities within a structured process framework
  • Designing the strategic approach to managing change and support operations that fall within the domain of change management
  • Evaluating the change impact and organizational readiness to limit potential risk
  • Supporting training and communication as part of change management
  • Activities may include designing or delivering specialized training resources to appropriate userbase
  • Evaluating the risk of change and providing actionable guidelines on reducing the impact
  • Evaluating resistance in adopting the change at the user process and technology level
  • Managing the change portfolio which allows the organization to prepare for and successfully adopt the change
  • Authorize minor change requests and coordinate with the Change Advisory Board for changes presenting higher risk
  • Conduct post implementation reviews to assess the decisions and performance related to the change request Supporting the change manager in decisions for major changes
  • Evaluating Requests for Change RFCs the available resources impact of change and organizational readiness
  • Validating that appropriate tests and evaluation are performed before high risk changes are approved
  • Documenting relevant processes and activities
  • Supporting the design of change implementation scheduling
  • Reviewing a change implementation process Supporting the design and approving new change process models Using the diverse knowledge base skills and expertise of each CAB member to provide a unique perspective before a decision is finalized
  • Assessing the relative importance of the emergency change request
  • Supporting the change manager during impact and risk assessment
Primary Skills
  • Change Management
  • Release Management
Secondary Skills
  • Candidate must be customer oriented with excellent blend of technical knowledge
  • Innovative solution design abilities documentation skills and SLA understanding are required
  • Candidate must have complex problem solving and analytical skills
  • Must have excellent interpersonal communication both verbal and written documentation and presentation skills
  • Candidate must be open for 24x7 shift rotation as per client operations requirements

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