IT Manager- IMV, INM
2 weeks ago
Company Description
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
Job Description
JOB DESCRIPTION
Job Title: IT Manager- Ibis Mumbai Vikhroli, Ibis Thane & Ibis Navi Mumbai
Department: IT
Job Purpose
This position is responsible for the supervision and handling of day-to-day IT operations. The IT manager ensures that timely IT support is rendered to all departments, especially in areas with guest contacts. He/she will be responsible for the administration of the inventory of all equipment, software and software licenses.
Reporting Lines
Key Interactions
Internally
All departmentsExternally
Guests Suppliers VendorsPrimary Responsibilities
IT Operations
Manage and support all the systems in the hotel Provide In-house guest IT related matter troubleshooting Coordinate, manage and oversee projects, document process Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network Manage system changes with appropriate support staff to ensure uninterrupted services Liaise with vendors and work with users at all level Maintain inventory of all equipment, software and software licensesTeam Management
Interview, select and recruit direct reports Identify and develop team members with potential Conduct performance review with the team Constantly monitor team members’ appearance, attitude and degree of professionalism Prepare detailed induction programs for new employees Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the businessOther Responsibilities
Be aware of the hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the ManagementMain Complexity/Critical issues in the Job
To ensure that day-to-day IT related issues are managed and resolved in a prompt and efficient manner.
Qualifications
Diploma in Information Technology Minimum 4 years of relevant experience with at least 1 year in a similar capacity Good reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint
Knowledge of Windows Operating System
Additional Information
Good communication skills Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Well-presented and professionally groomed at all times
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